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Testing for software provider

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by jsfald

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A current software provider/developer that we use has requested that we install a test enviornment so we can test their updates and new versions before we put the updates on our live system. We don't have the hardware and software needed for this enviorment so we would need to purchase it. The test enviornment includes purchasing a new version of MSSQL 2000 and the hardware to support it.

The software is not a custom program that only my company will use.

It seems to me that this test enviornment is really a research and development platform for them. Setting up the enviornment would cost around $2500. That probably doesn't sound like alot but three-forths of our 25 desktops are running a 500 MHz processor and I would like $2500 to buy 3-4 new computers than to set up a test enviornment for our software developer.

Does the responsibilty for the test enviornment (cost and time) lie with my company or the Software developer? If they want a test enviornment here then shouldn't they pruchase it and we would just house it at our facility?

4 replies

by bfilmfan

What does it say in the contract that you signed with this vendor concerning testing and implementation costs? Have your legal counsel advise you on what you signed.

by tony hopkinson

I've had it both ways , purchase/provided the platform as part of the contract or had the vendor provide said environment for acceptance testing before remittance.

by jsfald

I don't know what is in the contract but the person responsible for the contract and the finances just said to buy the equipment and software needed.

We definitly need a test system so new functionality can be tested and implemented quickly.

Maybe if the controller has money for this test system we have more money than I thought. I guess I will hit him up for some new computers for our users to so we don't have to be moving with the snails using 500 MHz processors.

Thanks for your advice.

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