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Unable to access Shared Drive!!

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by basharath2

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I have a weird problem to solve. One of my clients is unable to access shared drives from Home. He connects to VPN and could access all other resources well and fine like email, Intranet web pages, internal messaging tool and everything else. And the strange part is that he can access the same shared drive when in at work i.e., connecting directly to the intranet. The strange error message would be something like this:
Error: Unable to access X:\shared drive path. Could not find the domain or domain controller.

I assumed it to be a DNS issue and added DNS suffixed needed and reinstalled "Clients for Microsoft Networks". Stll it was not resolved.
I Uninstalled and checked if it is an issue with Firewall like BlackIce but with no luck.

Computer is added to the domain correctly and I have tried remapping the drives but to my surprise I could not remap it when he was connected from home. Got error "Network path could be found"

Here is the summary

OS: Win XP pro
Domain Environment
Connecting with Cisco VPN Client
Network : LAN

Any ideas/suggestions/advice/solution will highly appreciated.

5 replies

by kassim_ap

Basharath,
Try to do the below setps,
Open Registry
Go to this path;
Mycomputer\HKEY_LOCAL_MECHINE\SYSTEM\CurrentControlSet\Control\Lsa
Expant Lsa and create new DWORD Value and rename new value to NagotiationLevel

Let me know the status friend.

by mariulia

Hello kassim_ap,

I have exactly the same problem as Basharath! I have tried your suggestion, but it didn't work for me.

Does anyone have a solution to this!

regards

Marius

by Former member

Opening a shared drive directly is simple, you just need to know the exact path of the shared drive or directory.
Let's assume that your remote computer is named TATA, and that you have shared a directory named "MyData"
Open a Windows Explorer window or Internet Explorer.
In the address box, type "\\" followed by the machine name and the directory name, so \\TATA\MyData in our example
Windows might ask you to authenticate, if your credential are not enough to access the remote computer.

Please post back if you have any more problems or questions.

by musmantcs

I did try accessing directly with the ipaddress instead of Server name, that did work for me..

\\Ip\it$\
thanks anyways
Usman

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