We have quite a few users who need to be able to have open in their folder list view a number of mailboxes. I give these users permission to the mailbox(s) through Exchange Administrator and then have them open up an additional mailbox through their Outlook client, by going to Tools, Services, Exchange Properties and then Advanced. The mailbox is then added to their folder list view but when they try to open it they get Unable To Open Mailbox or Browse Contents of Folder.
I must say thisdoesn’t happen all of the time and when it does it usually clears itself out by the next day, we affectionately call it the 10 Hour rule here. I would just like to know why this happens so that I can give an explanation to my users who I have to tell, “just give it 10 Hours”.
I am running Exchange Server 5.5 w SP3 and all clients using Outlook 2000. My e-mail address is phampton@worldaccess.com.
Thanks in advance for your help.