Upgrading from 2000 to XP

What is the message that you are getting?

It could be a driver issue or if you are using a XP SP2 Upgrade that would allow the Auto Update function to be start and could be causing the listed message.

From past experience most error messages that you get are the result of incompatible drivers with XP that worked perfectly with Y2K but without know exactly what the unit is asking for it's hard to give you any better answer.

Col

Actually there are no error messages that we can see.

Nothing in the log.

The update icon appears and we get the same update trying to install over and over.

which update does it think it keeps needing to put on ? is it dot net framework

The Bookman Shelf font ( I know...its a font)

And the other one is an IE security update. I don't have the ID on it handy since we did a fresh reload on the laptop that was being worked on.

Did you already apply SP2? In not, do so and then see if the problem continues. You could also remove the offending update and then let it reinstall and see what happens.

IMHO, you will have 25 less headaches if you just install the full version instead up upgrading.

Answer 1 is on the right track. I've seen a Microsoft article addressing this issue in detail. Go the MS knowledgebase and you'll find the right answer.

see ya @ www.sacramentocomputertechnician.com

Thanks to all for the comments so far.

SP2 had been applied when we were getting the update prompt repeatedly.

Obviously there is something in the "upgrade" that doesn't mesh well going from W2K to XP.

What we have decided to do is just have the users save their info on the systems to their folders on the file server that is important (I have a feeling that MP3s will be considered that!) and then format and install.

We have Ghost so when it gets around to the time for the Dells we can do one and then ghost it and speed the process up. The slow part will be the Gateway systems we have because we have 1 or 2 of 6 different models floating around.

On a side note...one of the laptops that we upgraded was a Dell D505. It went fine BUT neither the XP CD or the Dell resource CD didn't have the drivers for the on board wireless card. We had to download the drivers for that.

I had something wierd like that occur on a machine that I upgraded. I had to turn off the auto update and manually update it. After that, I turned on the auto update feature and had no more problems.

Re Drivers for wireless card in Dell NB.

This would be correct as the XP CD doesn't have all the necessary drivers that are available and the Dell Resource CD would have been for the Y2K install so it wouldn't have had suitable drivers for XP.

Remember that when you start this process for real you'll most likely have to find a few XP drivers as the systems that you have only had Slip Streamed Install Cd's with the drivers for the installed hardware for the OS that was originally installed. It very likely that you are going to have to find several drivers to work correctly with XP.

Col

We went through about 5 drivers for the wireless before we found the one that worked.

So now we have the laptop setup and we are ghosting it. There are about 6 other laptops in the organization that will need to be taken care of.

The only issue we know right off the bat we are going to run into is the director. She fights change so she is always the last one to get anything done. Thank god she is on vacation in a couple of weeks and we can ghost her desktop while she is gone.

Sounds like too much at this point I would forget about the upgrade and go with the full verison.

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