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USB devices stop after idle

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6 replies

by mikeb

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USB devices stop after idle
We have a Compaq TC-1000 tablet PC with WinXP tablet addition installed on it.
When the user stops working for a while, just a few minutes, the USB devices sometimes stop working. Since it is the externeral mouse orKeyboard it's a problem. However if we unplug them then plug them in again alls well til the next time. Note on tablet PCs there are no PS/2 ports or other legacy connectors. The specific hardware is a MS natural keyboard and a Belkin mini optical mouse. Any ides?

6 replies

by sgt_shultz

hmmm. turn off power management in the bios and in Control Panel. there is a problem with Stand-by on these. so try to keep the thing from going into standby to see if the problem goes away? look into Softpaq update Feb 03. maybe that will help.

by ski4life_69

Also you can try looking at the driver properties for the devices. Make sure that the option to turn off the devices to save power is not checked.

by maholtz

I have seen this and funny enough it allways involves "Belkin". Anyway, the way I fixed this issue was to turn off the standby mode in Power Management and enable Hibernate only. I also turned of the "Turn of Devices" option.

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