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USB Driver problem

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i have bluetooth device(DONGLE) for desktop .i installed BlueSoleil software.but when i insert USB Bluetooth in USB port.Error shows he driver is not download.When See in Device Manager & the properties of the USB Device It shows The Error Message>>>Driver for This Device Is Not available(Error 28)<<

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by older mycroft

What make of 'dongle'? The BlueSoleil site states:

[i][u]Most[/u] main Bluetooth chipsets and notebooks are supported.[/i]

I'm assuming that after installing this software, you have shutdown and rebooted?

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