16 replies
by bob.schaefer Accepted solution
by w2ktechman Accepted solution
there may be another issue with your system. Is it just the mouse that freezes, or does the system freeze?
If it is only the mouse, but everything else works fine, I would suspect a power issue with your ports, or chipset drivers need replacing (for USB)
by hal 9000 Accepted solution
I've only seen this type of thing when there are several Mouse Drivers installed and they cause a clash to occur spasmodically.
If the rest of the system is working OK that would be my first option and as you can unplug and replace the mouse and have it working again that sounds very much like a driver issue.
If that's the case you'll need to remove the unnecessary Mouse Drivers which depending on the makers may not be all that easy. The easy way to try to remove them is from the Add Remove Programs in the Control Panel but if there are no Mouse Drivers listed there it gets more difficult.
Prior to this starting to happen did you make any changes to the system? Like add some new software or a MS Patch?
At one stage MS had a lot of problems with USB Devices because of a security patch and their solution was to turn off the system unplug the mains and mouse leave for about 10 minutes and then plug everything back in and reboot. I don't know why it works but it did fix a problem that MS had introduced so it's worth a try.
Lets know how you get on.
Col
by jamesatmaisonverre Accepted solution
by creg Accepted solution
I saw these interesting comments about Dell GX280's having a similar issue:
"Apparantly there is a flaw in the USB uplink to the tft screens (we're currently using the model 1703FP) This screen provides a internal USB hub, but this can give errors with the USB ports at the back of the GX280 computer. A workaround is connecting the USB uplink to the front USB ports of the computer. This of course isn't the handiest solution, but Dell is working at it to fix this problem."
"For now, Dell suggested 3 workarounds:"
"1) we don't use the USB hub in the screens at all."
"2) we connect the uplink to the front of the computer"
"3) we only connect the USB hub to the back ports after the system has completely booted."
I am testing this solution on some GX620's today.
by bob.schaefer Accepted solution
by w2ktechman Accepted solution
8 hours, sounds better than before, but still!
Did you check for spyware, other mice drivers, incorrect mouse driver, etc.?
by bob.schaefer Accepted solution
by edwardchan1 Accepted solution
by kerre1 Accepted solution
by bob.schaefer Accepted solution
by bertiem Accepted solution
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by jamess Accepted solution
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by preali Accepted solution
I am removing my comments on this problem after finding I had a bad mouse. I ordered a new mouse on ebay after the previous mouse went bad. I assumed that it was just too much of a coincidence and weird problem. It turns out that the new mouse fails after 7 minutes of running and as long as I use it during the first 7 minutes it will keep working. I replace it with another usb mouse from another computer in the house and the problem goes away. Unbelievable but true. Disregard the old post and sorry for all the words.
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I have an ibm thinkpad t22 with windows 2000 professional. I bought it used and its a great little machine until last week the usb mouse problem started up. It has been working just fine for almost two years without me changing anything. It is a peculiar problem as it seems to be quite predictable. After starting up the mouse works fine for about 7 minutes stops working. I have one of the small mice with the lights inside and that blink. When it stops working the light goes out. I can get it to work again by unplugging the mouse from the usb and then back in. The light comes on and all is well for another 7 minutes. This is maddening as I have tried a bunch of suggestions from my Googling around about this problem. This problem seems to occur on XP as well a 2000 systems. I am suspicious that the windows automatic updates my have included something recently that is causing this problem as this problem seems to have occurred in the last few months. Things I have tried:
1. removed both the usb and PS2 drivers and reinstalled with no effect. The PS2 driver is from IBM the USB is part of windows 2000. The fact that there are two drivers has been reported as a possible problem with laptops. Removing the PS2 driver is not obvious as it is built into laptob operating system but I am going to investigate this further.
2. Other sites have recommended turning off the power saving option on the usb driver and this is not available on my driver. I have diabled all power saving modes and this does not make a difference. The idea is that the time of 7 minutes activity might be related to some power down feature.
Well does anybody else have any thoughts on what this might be and have they solved the problem?
by Former member Accepted solution
The harddrive was made to powerdown this was in the power section of XP. So go into that section and click on the boxes and select "best performance" or something similar.
Hope this helps you.
by tstuart77 Accepted solution
I was having USB mouse start/stop issues for about 2 weeks before I found a fix on the Logitech forum site posted by a CharlesB(my new bff).
His suggestion to increase the priorty of KHALMNPR.exe in under the processes tab of the Windows taskmanager. I increated the priority from normal to high in the taskmanager of Windows 7-64bit and this immediately solved the intermittent stop/starts in my 3 y/o G5 mouse.
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