user cant see desktop

I have seen this problem with two possible solutions:

1. Delete the user's profile and start over.

2. Disable the Active Desktop.

Hope that this helps.

Try this: add the user into the local Power Users group, have her log in and see what happens. Depending on how IE was installed it sometimes gets picky about the permissions of the user in configuring itself for that user. If it allows you to make the changes you need then remove her from the Power Users group and see if the problem returns. If the problem persists elevate her to Administrators group and try again.

Another approach is to uninstall IE and try her login again. If it works (which it should) then login as the local administrator and re-install IE then MAKE SURE to re-login as the local administrator to allow IE to complete its setup (log off/on once more just to make sure) and then have the user log in to the system.

Good luck!

Check the polices for the specified user.
From User polices you may disable the desktop for a specified user.

To change user polices use PolEdit that ships with Windows NT

Kind Regards,
Zlatin Zlatev, MCP

It sounds as if there are policies for groups of users created. Check within Server Manager, on the NT Server machine, and see which policy group this person belongs to. More than likely, they belong to a restricted group that don't have permissions to change or view certain objects. If so, move this user to a policy that doesn't have those restrictions, or if you like, completely take them out from using policies (only if you want them to be able to access and change what they like).

Hope this works... If not send me an email and I'll guide you through it.