Windows Forum

Ask something
Discussion Locked

users lose desktop icons

0 helpful
5 replies

by psychokitty2 2 views

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
we have nt4 sp6. the users log in and they cannot see their desktop icons. they also cant right click their desktop to get to display properties. (their desktop seems to be stuck on "view as webpage". we have found a solution that does work about 50% of the time. we have them log off, give them a roaming profile, have them log onto a different pc while we delete the profile on their pc, have them log off the pc and then log back onto their pc. if it works we then delete the roaming profile. this works half the time, but it is frustrating to have to deal with and we would like a more permanent solution. we do not have any policies pertaining to this that i know of.

5 replies

by bthomas

you'll have to do some searching but I would almost bet you have a domain wide policy enabled on one of your domain controllers.
All those symptoms are policy options.

remember polices are just registry modifications. that can be reversed manuauly
if you can find the right reg key.

Also, I have seen a malicous VB script that
impersonated a lock down policy and was not detected as a "virus". It drove me crazy till i found the culprit.

Good luck

Bthomas
Matrix Consulting LLC?

by cryingdragon

We had the exact same problem after we upgraded Office 97 to Office 2k. We had to manually recreate all of the desktop icons for the user and it worked fine. Yes, it was a lot of work, but that's how we did it here.

Hope this helps,

Mike

This discussion is closed to new replies.