Video Ram

I run a computer repair facility and have seen this problem quite often. Many of the utilities we use were designed when 4MB of video RAM was considered a lot. These utilities quit looking after 8MB or 16MB, regardless of how much Video RAM yourcard has. At the shop, I often have to resort to my IC Master to verify that the correct amount of RAM is installed. Nevertheless, with such a utility, you can never be sure that all your video RAM is working properly. I would look into getting anewer utility program that can address up to 128MB or 256MB of Video RAM. The good ones usually cost in excess of $100 to $200. You might look at some freeware on the web. They are constantly getting upgraded. Good luck.