Discussion Locked

Vista Smacked down by headset

0 helpful
245 replies
Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

Here is a prime example of why Vista is crap: I was trying to setup Teamspeak so I could chat with my fellow gamers in EVE Online. By simply plugging in the microphone jack, Vista went to a lovely blue screen of death. Windows would not even load again with the microphone plugged in.

Awesome.

245 replies

by why me worry?

I just wonder how many suckers have yet to see Vista blow up in their face because they rushed to buy this piece 'o' crap from Micro$oft.

by josh_trow

I had no trouble using a headset in Counter Strike. Once I swapped the audio output to the headphone/mic setting instead of speakers, it all went well. Even with parts swapping, all kinds of programs, and other fun stuff like that, I haven't bluscreened since I tried to replace default video drivers for nVidia with the betas from the site (not long after it came out, sometime in March I think).

by ivefallen

have TRULY yet to see Vista "blow up in their faces". Count me amongst one of those "suckers". It's okay if you don't particularly like Vista or Microsoft that's cool. Really. No one expects you to. But you refering to those who choose to use Vista as "suckers" is very 8th grade.

by neil higgins

Been using business edition for a while.True,I had to get Vista audio codecs,from a well known site,to get sound.But so far all is well.
No Jack-in-the-box antics here.

by intrepi

I'm not surprised as EVERY version of Windows has had the same issues everytime a new version was released. So, it shouldn't be a surprise for anyone as Vista is new, it has had fixes, it will continue to have fixes and updates. It may well be the reason most reviewers giving reviews on Vista advised everyone to wait until SP1 came out. Vista is not a perfect OS, it shouldn't be considered as one. Regardless of who buys it or why, doesn't give you the right to be obnoxious nor condescending with your immature remarks as everyone has been a "sucker" at some point in their lives, you are no exception. If you don't like Windows, don't buy it or use it as it's not a perfect OS but it's not a piece of crap either. If you can, try and make some kind of constructive contribution to the forum even if it's constructive criticism.
To make these kind of adolescent posts only shows your questionable mentality and disrespect for people you don't know.

by ronnievr

Try to blame something else - not Vista. I've been using Vista for 3 months now without any problems - and my microphone is also plugged in.

by amj2010

we are also trying vista and mostly of the time it is the old hardware to blame... for isntance a webcam etc.

by intrepi

I'm very curious as to when and at what point would you consider Vista is to blame ? No offense but do you actually believe NOBODY out there has any problems with Vista ? Now, consider this carefully, do you think you have used, tried or had the same computer, running the same hardware with the same software as everyone out there ? The point of these questions are to make you realize that just because YOU have had no problems doesn't mean you are qualified to know if Vista is to blame or not. So, try and refrain from making assumptions and telling us that we should blame something else as you DON'T
know anything about his system or what is to blame. Making guesses without facts just shows your ignorance. Not everyone has a problem with Vista nor was anything like that implied. I'm glad you have had no problems, I just wish everyone had the same experience as you have but then we all know Vista is not a perfect OS and is a long way from it.

by larry the security guy

"we all know Vista is not a perfect OS and is a long way from it."

I think it's pretty safe to say that there is only one such beast, and that is a No. 2 pencil; the only mistakes it makes are caused by the user and are easily correctable. Expecting Vista, or any other OS, to be perfect is an exercise in futility, IMHO.

by plangham

You may think that it should be impossible for you to crash a computer by plugging in speakers or a microphone, however, the new Realtek and other brands of sound chips have auto type sensing jacks. When a mic or speakers/headphones are plugged in a window pops up on your screen asking you to tell it what you just plugged in. It is this interface that is crashing your system. You most likely have the incorrect driver for your sound device installed. Check with the manufacturer (most likely realtek) for the updated driver for vista.

by jackie40d1

Some of the computers I have made for people have Realtec sound card built in ! And I have seen the popup window come up with something like should the software see this when you plug or un plug or something like that ! And that was in Windows 2000 Pro . . And Linux ( Linspire 5.0 )

by justanotherguy

if it should see this [headphone or microphone] when I plug it in. I'm sorry, but DUH. If this is what the Vista/New hardware is doing, well, I'll just stay with Win2k - runs fine, and when I plug in a headphone, what - or why - does it care?

by intrepi

I think you are right as nothing is impossible but Vista shouldn't crash as a result of this as it should be more stable than that. I do believe the fixes and updates will be made to Vista but I also believe that these issues would have been avoided if people would read the reviews and take the advice of the reviewers on waiting until Vista's SP1 was available. If the United States government refuses to use Vista, it doesn't take a bolt of lightening to get me to consider the fact that there has to be a logical reason for it. I enjoyed reading your post as it suggests a real valid reason for this happening to him but it doesn't suggest why Vista allowed a non certified driver to be installed. Vista is supposed to be past these issues that XP had and every version previous had. Vista is supposed to be a stable, self monitoring OS or at least that is what Microsoft has led us to believe isn't it ? Maybe the way to avoid this is just to wait until they've made these fixes to ensure non compatible software and drivers are all refused by Vista.

by stumilty

Firstly, there are a lot of drivers and that out there and Microsoft cannot test them all. You know how long that would take. Secondly I guess you have never developed software. Otherwise you would know that it is nearly impossible to create a perfect crash free piece of software. And thirdly if anyone has such a big problem with Vista or any other OS, create one yourself, and then come back and stay how bad Microsoft Vista is. It is not perfectly stable but it is more stable and secure than XP.

by now left tr

plugging in a microphone just to the MIC jack would not do this unless there was a HARDWARE problem when the low voltage was passed through the connection. So it is a HARDWARE issue!

by apotheon

A BSOD is a software issue, not a hardware issue. Voltage drops don't cause BSODs -- they cause things like sudden reboots. Excessively "helpful" drivers, however, can cause issues when attaching hardware like a set of headphones.

by mok611

Please help me.I have a laptop Inspiron 1501 with Window Vista. I plug in my headset to listen to some music and having no problem listening. I shut down my computer and go to sleep. However, the next morning I could not open my computer. I contacted my dealer (Dell computer Malaysia) and was told that it was due to virus attacked and to rectify the problem I have to reformat my hard disk and ofcourse losing my data.Luckily I saw your article on the headset. Now, It is the headset that cause problem to my Vista or it is really a virus attacked. I am using a window defender and AVG Free Edition (Which is very reliable since I have been using it for years). I understand from my dealer that Window defender will protect my kennel meaning that I dont need to reformat incase of any serious attacked. I am quite lost in in depression state at the moment because I cant bear losing my precious data.

Please help me. I am not really a computer literate and I dont know what to do.

by spacetack

Dear mok611,

Most likely you didn't lose your data, it is still on the hard drive. There is a possibility that your data can be recovered by a professional that know the command line. And in some cases I have been able to recover data using a linux distribution called Knoppix. This is a fully loaded booted Operating System from the CD-Rom. Yes you heard me, this doesn't even require a hard drive to be installed to use Knoppix.

Your best bet, is to forget what MS said. They couldn't find themselve in broad daylight.

I hope this helps some.

Spacetack

by apotheon

That could be any number of problems, based on what you said. You could be suffering a hardware failure, there could be Windows Registry corruption due to long use with lots of installation and uninstallation of software, some kind of malware could have been introduced to the system (like a virus, worm, et cetera), and so on. In the case of malware, however, it's possible that you might be able to recover the system without reformatting the hard drive, so I tend to guess the people at Dell were full of crap and just didn't want to spend any real time on solving the problem.

Unfortunately, you haven't provided enough information for anyone here to really make an informed guess as to the nature of your problem. I suppose it's possible that Dell gave you good information, but if that's the case you must have given Dell more information than you've given us. Even if that's the case, though, you still have options for recovering your data, as spacetack pointed out.

by sevenex

I have a client whose computer has an audio issue, not with the microphone, but with extremely weak audio. Even an amplified set of speakers brings up much background noise and a small output. I'm convinced it's a Vista issue. I've not fully researched it to see if audio drivers for Vista have been written for his integrated motherboard or to the PC manufacturer, but it's like anything new with Microsoft.

Support for new OS'es with a lot of legacy stuff comes along after the launch. These sort of omissions can cause me to use the "Bang Your Head Here" paper target on the wall.

by breadtrk

When you have not even done a very simple check with the manufacturer of your hardware for Vista compliant drivers?

I mean, come on! Are you Techs or crybabies?

by druuzil

It's a standard headset w/boom mic. This isn't exactly state of the art technology. It's worked fine since windows 98. It should work now, and it should certainly not cause a blue screen by simply plugging it in. It's just a typical audio jack. Nothing special.

by jayz_ijk

Most of the time drivers are not available. But if u r a good google searcher u might find one. I have a computer in my office whch i tried upgrading to Vista, later there was no sound at all. My computer is Vista compatible(Thats what HP said). I contacted HP to get those drivers for Vista...No go. Then i searched in google with the motherboard specifications, and there it was. Finally i got one driver which actually worked. So i learner a lesson. If u r upgrading the system make sure everything is ready for it, use microsoft website...upgrade advisor.

by rick.agolia

Just a couple of things to think about as we all go around slamming Vista - and I will preface this with - I have not upgraded to and am not using Vista yet. MS provides an operating system that is 'supposed' to interact nicely with hundreds of different pieces of hardware from different manufacturers. This is a very difficult exercise, at best, because of the variety of the hardware available. Only recently have hardware/component manufacturers starting providing 'unified' drivers and this is typically limited to video cards. This means that there is the expectation the any operating system will play nicely with every piece of hardware out there - possible in a completely static environment but the pc hardware is anything but static. New devices being introduced is almost a daily occurrence. Regarding older devices, much of the support for very old devices has been left in the hands of the original hardware manufacturers. You can't really blame MS if, for example, Creative doesn't want to bother with Vista drivers for the SB16 sound card (out of production for quite some time I believe).

If you want to look at other operating systems, let's start with the Apple operating systems. I will NOT disparage the MAC OS/X operating system. It is a very good operating system. However, Apple when it builds computers and the associated operating systems severely limits the hardware available, providing and supporting drivers for only the hardware that they sell. As an example, this means that the necessary support for video cards drops from supporting hundreds of devices to just a few.

LINUX is beginning to become a viable alternative on the desktop to any MS offering but this is only a recent accomplishment. Historically LINUX has been too complicated to use and administer for the average PC 'user'. Drivers for these operating systems had not been provided by manufacturers until recently, depending up the open source community to pony up the time & effort to support new hardware.

by druuzil

I now have no audio at all, and cannot solve the issue. I have been screwing with it for 2 hours. It should not be this tough to get "sound" out of a computer. I have been building and modding PC's for 10 years and I have NEVER had this kind of trouble all over something so completely ridiculous. I am 99% ready to re-install (AGAIN) with XP and give Microsoft about another 2 years before I put Vista back on ANY of my machines. God this is retarded.

by breadtrk

Just like when we went to your beloved XP some things needed drivers. The sound is created in software, it is not as simple as just plug it in and it should work, this ain't a friggen radio.

Maybe you are new at real tech; there is a succinct difference between being a tech and a modder.

Try this; download Everest Home free edition, find out what flavor of sound device you have, go to that website and get Vista capable drivers. If you don't see them, E-mial the tech support for them.

I will never understand why some folks want to be bleeding edge and have the very latest OS and things but want to blame the new software and cry that it does not work before they have taken reasonable steps to resolve the issue.

by druuzil

I solved it by reinstalling XP and putting my Vista disk in a folder to collect dust. Oh look, I'm listening to a CD as I write this thread! It's... it's... AUDIO! So I guess when Vista told me I didn't have a audio device connected to my system it was mistaken right?

As for taking the appropriate steps... I spent 2 hours trying various driver combinations and installation procedures. I downloaded all the newest Vista drivers for both my SB Live card, as well as my onboard audio. That includes both AC'97 drivers and the drivers from Realteks' site, as well as Creative Labs' SB Live! 24 bit Vista driver, and any applicable utilities. In all cases, the drivers installed fine, and Vista would recognize that the hardware was installed in the device manager. Then it would insist I didn't have any audio hardware in any applications that require sound. As for being bleeding edge... Vista is far from it. I only installed it because I a) got it free, and b) had the option to rollback to XP if I ran into issues (as I had been told was likely). The audio was fine until I tried installing the microphone, and after that it all went to he11 on me.

In any case, I will wait a few months (6 sounds like a good number) and try it Vista again. Perhaps at that time they will have enough updates to solve basic issues like audio. Maybe...

by intrepi

I'm not here to put Vista down or load it with praise as I'll leave that for the lovers and haters in this forum. You know or should know that Windows in every version has had initial start up problems with drivers, hardware and software. Countless reviews have advised to stay away from Vista until SP1 comes out for the very reasons you and others are having with it. Vista should not have loaded non certified drivers as this was something that Microsoft has had in place so either it works or it doesn't. Either way, the driver or hardware you tried to install and load has caused Vista to crash. For all intensive purposes, the driver is no different than a virus as the results are pretty much the same. If Vista was secure and it was supposed to refuse to load non compliance hardware or non certified drivers then who do you blame, yourself, Vista, your hardware, Microsoft or the company who made the microphone ? When one bellies up to the bar, plunks down his cash and takes a drink,
nobody is going to guarantee he'll like it.

by jackie40d1

It has a very good supply of drivers and will run a lot of your stuff out of the box . .
It a runs in memory till you decide to install it and you can see if the sound works as you like before you use it . . I have 2 Linux O/S's to check out before I figure out which I will suggest to people as an alternative to Windows O/S . .

by intrepi

Every version of Linux, Windows and Mac have issues that some can live with, others can't and suggesting another OS is not always the solution to a problem if they are forced to use Windows for mandatory reasons. I like linux, I like every OS but I can't use Windows anymore because of it's licensing terms and conditions.
However, I won't bash it or praise it as it has issues as nobody cares, they just want somebody to listen to their problems and try to get somebody to help them fix them. Going to another OS is not going to fix Vista problems as Microsoft needs to be made aware of what the problems are as does the hardware manufacturers.

by fxef

Never suggest to a user that just dumped big bucks for Vista to try a free open source OS. They already feel a little on the stupid side, payed all those bucks for an OS that does not function properly. If they see all the advantages of Linux and the fact that it's free; they may fall off the deep end. Now you would not want that on your conscience, would you?

I never suggest Linux to a Windows user.... I just laugh at them all the way to the bank.

by fil0403

Here is a prime example of why you're a dumb ignorant: that's fault of the headset driver, not Vista's fault. If you put tires on your car that are not suitable for your car, you think the car is to blame when you have an accident?

by druuzil

It's an old Compaq headset. There is no driver software for it. If drivers of ANY kind were required for its operation then any version of windows would ask for software or at least say "new hardware has been installed" when you plug it in for the first time. This is not the case with this headset, and to clear up this issue for you regardless of whether or not the mic was installed the audio still did not work after a certain point. I cleared out all my audio devices (drivers and utilities) and installed both individually and then together fresh. Windows still did not recognize them as being there outside of the device manager.

Do yourself a favor and quit with the preconcieved judgements. You weren't here and as such cannot claim to know what steps I took to solve the issue (other than the fact that I just told you). Nobody likes a jerk, let alone one with an ego. If you can't offer "advice" to solve a problem, I suggest you keep your pie-hole shut.

Any questions?

by jusovsky

"Do yourself a favor and quit with the preconcieved judgements."

Maybe it's your hardware, Sassafrass. Blaming it on Vista sounds like a preconceived judgment. Calling an operating system "crap" just because some fringe hardware doesn't work with it is like saying your microwave is a piece of junk because you've put a faulty part into it. It's not the onus of Microsoft to provide drivers for every manufacturer's devices. They do their best to help, but at the end of the day, perhaps you should look for other sources of blame before pointing the finger of blame at Vista.

"Nobody likes a jerk, let alone one with an ego."

Well, isn't this quaint? Someone who says Vista is crap because they're using a crappy headset gets pissy when someone doesn't stroke them! My advice to you?

"...I suggest you keep your pie-hole shut."

by neon samurai

A little hostile but seemed an equal response to the comment.

As for the actual issue, give it till next patch tuesday. If it's a common issue, they'll hopefully address it. If they don't address it; Vista is still a beta product until SP1. Until games force DX10, there's no compelling reason to move past winXP.

by apotheon

It's wire, metal contacts, magnets, and a resonating surface of some kind. All one does to make it work is, on the speaker side, send voltage to the magnets to cause the magnetic field to fluctuate, and on the microphone side, apply vibration to the resonating surface so that the magnets move in relation to each other, generating voltage. The plastic is irrelevant.

The technology of the hardware is exactly the same technology we've been using for decades, and the problem of interoperating with the hardware has been solved for many, many years. The fact that Vista had a stroke when it encountered the thing is, as you imply, simply ludicrous and generally unacceptable for something that's billed as a technological advancement.

by intrepi

This seems to be a catch 22 snag as it was my understanding that Microsoft required drivers to be certified or they wouldn't be loaded. If this is not the case, then why does Vista load some drivers and not others ? I mean Vista is supposed to be secure and not allow software to corrupt it's operating system. If a driver is able to corrupt Vista, then what is the difference between this driver and a virus ? Can't have it both ways, either it's secure or it's not ? Blame the driver, blame Vista or blame Microsoft for telling us it's secure ? Have your own thoughts but don't blame me for bringing this up as none of these issues were initiated by me, so give Vista some credit for turning blue.

by apotheon

An OS is "secure" if it isn't brought to its knees by something it doesn't like. It's not "secure" if encountering something against which it's supposed to protect you crashes the OS.

by rhomp20029

If Vista is supposed to be so secure that
it will only load things it will support
and refuse to load things it won't support,
then why was this person able to load it
and hook it up in the first place. Vista
should have said then that it was not good
and not even try it. That is what M$ tells
us it is supposed to do.

Why on earth people keep buying this crappy
OS is beyond me. You load it, spend
hours every week making sure it doesn't get
malware, virus, spyware, etc and it still
doesn't do what it tells you it is supposed
to do. Then if you try anything out of
the ordinary it says you are doing
something illegal and you have to call for
a new license or a new registration or it
won't work at all. True case of S&M.

And then you love the beating you are
taking at that!

by francoiswiid

When can we get a Operating System that can just at least have error handling like it's suppose to be!?

How difficult can it be for a ca-drillion dollar company to develop a OS that when a game crash (or you plug in a friggen headset) just handle the problem and go back to stable operation without completely blowing up?!

by quasar kid

I am always amazed at people who demand someone else do something. If you don't like your OS choices then develop and market your own stable OS.

by francoiswiid

Have you seen the technology of today... And they can't prevent a BSOD when connecting a headset?
I'm just trying to say that, separating the kernel from basic (including hardware) should have been a top priority. I don't have more than 71,172 employees to help me develop my very own OS.
That is used across the world that I'm claiming is the most stable that I'm charging people an arm and a leg :-)

by apotheon

There are other options out there. Have you tried them out?

I haven't had problems like this microphone silliness with FreeBSD -- maybe that's the OS you need.

by absolutely

...of company #1. Macs are not bought by enough people, and Linux is not installed by enough people, to motivate Microsoft to offer a better product. They have no competition, thus no motivation to compete.

by jusovsky

There are actually reasons for the way computer systems fail like this. The nature of certain errors are unrecoverable not because there's just no way to pick up the pieces, but often because it would be in the best interest of the system to not even try. Say for example that headset or some other peripheral was sending a little too much power back into the system. Windows could handle error after error and keep going. In doing so, it could lead to data corruption in RAM, then the hard disk. It could result in some other physical damage to the hardware, too. Sometimes it's best to just shrug and halt everything just to be safe- even though it's a big pain in the ass for the user.

by apotheon

If that was the reason for the crash, it should warn the user and shut down -- not go to a BSOD so that it can sit there for hours getting hit with excessive voltage.

by francoiswiid

I agree with you, if RAM is inserted incorrectly, corrupt or damaged then the whole PC and motherboard BLOWS UP! NO!!

by william_m_cox

I haven't experience with Vista but I have had a similar problem in the past with W98. The crux of the problem was that the sound card drivers were flakey and the motherboard was cheap. Nevertheless, it worked fine until I installed and upgrade to Windows Media Player (v10 I think). I then got all the symptoms you've been describing - the machine locked up when you tried to use the microphone for chat or whatever. Webcam wouldn't work the second time you went for it even though it had appeared to run fine when first installed, etc., etc. I went though all the stuff you described - scoured the web for new Realtek drivers, etc., etc., all seemed to install fine, but the next time you went for the mic the machine froze up again.
How did I get over the problem? Similar to you really, I'm sorry to say. I did a motherboard/processor/RAM transplant and then installed XP. Tarah! Windows ran fine again.
I'm not sure what to advise Mr. Mok - other than get an external drive and back up your data ASAP. The Dell sound card should be OK so sooner or later you're probably going to have to reinstall the operating system if you're going to clear your problem, so you may as well back your data up now. (Sorry) I'm also not completely incompetent in looking after computers but I simply didn't have any success trying to get round it by reinstalling drivers even if in principle that should have been a solution. I don't necessarily feel that Visa should be considered to be rubbish, and I understand that it can be disappointing when a perfectly serviceable piece of kit suddenly becomes useless when its been working fine for years (scanners come to mind, for example), and I tend to want to use equpment as long as it's serviceable, but perhaps a combination of older hardware and newer operating systems sometimes won't fly and isn't worth the hassle of trying to overcome. Expenditure on new kit initially feels annoying but as soon as it runs more sweetly than the older stuff you don't normally look back!

by jdkatz23

When a headphone is plugged in some sound drivers have the option of automatically changing from, for example, 5.1 to stereo sound. If the drivers aren't installed properly -- crash. Thus, a simple little headset (hardware) can crash the sound driver (software). I've had a similar problem with XP and an Audigy notebook card switching from 7.1 to stereo when I plugged in a headset. Or plugging in a mic (maybe the mic/line option). Reinstalled XP, same hardware, now it works.

by intrepi

Vista refuses to load some software and hardware as well as some drivers that aren't certified by Microsoft. Vista is supposed to be more secure than XP, I agree it is but if Vista allows itself to load software drivers that are capable of making it crash, then what is the difference between the driver, the software or a virus ? Vista decides what to allow, not allow and chooses the methods to which it's going to employ it. When this kind of event happens, it only shows that most of the reviewers reviewing Vista were correct. They advised us to wait until the bugs were out, the dust had settled and MS had released SP1. If you chose to ignore the advice, then live with what comes as every version of Windows has had the same issues with hardware, drivers and software which is what prompted Microsoft to come out with the certification of drivers. I admit that money was also a factor in it but regardless you can't make excuses unless of course you want to believe Vista is a perfect OS.

by davidfacer

Suckers, you call em? That implies that end-users actually have a choice. The week before Micro$oft released Vista, they offered a buy-back deal to all the wholesalers in Australia on all existing stocks of XP etc. This was not taken up by all dealers, but enough did to make finding a legal XP licence very difficult to find come Monday morning when retail Vista was released. If the only thing on offer is Vista, where is the choice? Just for this action I detest MS and all it stands for.

by ragwing

There is always a choice, there are many other O/S out there and some a lot better and free as far as I am concerned.
Download and try one of them out.

by quasar kid

The last time I checked, you live in a free country. If you don't like Microsoft then don't but their products. Very simple.

by bill

Microsoft has choked or killed off any real competition. What they produce is pure crap.

1) 'C' is WORSE than Basic. If you had been around you would know Basic was attacked mostly for being ''unstructured''. 'C' DOES NOT INCLUDE forced size/type checking, leading to ENDLESS cases of BUFFER OVERFLOW. (means Viruses and Trojans and crashes) Since ''structure'' constrains the programmer, and 'C' DOES NOT, it should be thrown away before even starting the next generation. Just one example - voice. It's now THIRTY YEARS and we still can't talk to these machines. Go back and read early literature and ask yourself what went wrong. I say it's mostly microsoft.

2) Intel designed their current processors with amazing error-trapping capability. Microsoft, for god only knows what conceivable reason, choose to run RING-ZERO meaning NO ADMINISTRATIVE PROTECTION IS EVEN POSSIBLE. This isn't just incompetent design - it is sheer lunacy. Gates is an idiot. A wealthy idiot.

3) The 'average' computer buyer is totally computer illiterate. So he buys whatever advertising pitch sounds convincing. A con man like Gates, like generations of snake oil salesmen before him, does well when the audience has no tools to evaluate what's being hawked.

4) standards? You think having ONE monopoly in charge means you get standards? They continue to obsolete their own stuff. Look at multimedia - there are over 300 formats, with new ones every week. In twenty years, will you even be able to play whatever you create today? Wanna bet?

So yes, you're ''free' to choose. But you had virtually no say in WHAT you can choose from.

by neon samurai

Oh yeah.. Dell, and a very few other complete system retailers mostly outside the United States.

Your both right though:
- There is a long list of other perfectly viable OS available and some at no financial cost though you'll pay with a bit of time to learn them.
- There is little choice in buying a new system without a Microsoft OS on it and regular home users are not going to be building there own rig from selected parts.

For the geek who's building his own box, the future is wide open. For the home user that just wants there Vaio to turn on and go; best of luck betty home user.

by jcalexandres

Hi, sorry you had to see that horrible screen of death, but out of curiosity ... did you upgrade your system or got a brand new PC running Vista on it, and if so, what version of Vista are you using?

Thank you!

by binary b!tch

Just what I was thinking. Often upgrades are not nearly as stable in performance as clean installs. I have been running VIsta Ultimate on a TOshiba Satellite for months now with no issues and I do a great of audio work and use voice recognition [Dragon] all the time. The specs of your machine config would seriously help us to help you without any judgements.
regards

by paredown

After all the hype about Vista creating a more stable and protected kernel, the fact that plugging in any device would cause the BSOD makes me think the claims about greater protection for the kernel are only hype.

A driver/device level conflict (especially if the OS has acknowledged their existence by "installing" them) SHOULD be handled more gracefully, especially since MS have claimed this is an OS where kernel protection has been stressed in its development.

Always clean installs, though, and always find all the drivers you think you will possibly need (and multiple choices for audio and video since it is such a morass) & burn 'em onto one CD...

my 2 cents

by intrepi

I couldn't begin to count how many times I've paid for something and didn't get what I paid for. This is a cliche which has been misused too many times for too many reasons. Very little is free and we all pay for everything in some indirect way or fashion but you being a Quasar kid may not have lived long enough to discover that for yourself. Try and make some constructive commentary in your next post as it may be of some use to somebody.

by mhyrllin

Well it is not going to work if you use non-compliant hardware. According to Creative's website, SB Live is not and WILL NOT be supported within Vista. At some point, manufacturers have to phase out support for vintage equipment for several reasons, cost effectiveness and protection of margins for new products being the primaries. You want bleeding edge OS, but don't want to spend to get modern up to date hardware, you get problems. It's always been this way. Windows wouldn't run on an old Northstar system programmed by dip switches, neither will Unix or OS/2 or even CPM. You want modern, then stay modern. It's the same with any technology. Quit harping on Microsoft folks, they do an excellent job given the myriads of equipment they support. For more than 98% of the computers their software is installed on, there is rarely a glitch of any sort. We hear about the one or two cases that do glitch... not about the thousands that go without a hitch.

by jusovsky

I bet you have the value edition of that card. There are MANY flavors of that piece of crap because every OEM manufacturer created a slightly different PCB. The ONLY drivers for them are the ones that came with the card. Vista's just not forgiving when it comes to drivers. You either need to have the exact diver for your hardware, or it won't accept it. Creative doesn't provide drivers because they do not have a way of knowing what spcific version of the SBLive you have. This has been a big issue for Lives and older Audigy cards for Vista since the betas, and Creative has no plans to provide drivers for these. Your best bet is to pick up a basic Audigy 4. You probably won't have problems then.

by francoiswiid

"You either need to have the exact diver for your hardware, or it won't accept it."

That happens a lot with drivers (especially old ones) and is completely acceptable. But a BSOD? Vista should just "not accept it".

by jusovsky

I think it's a harsh sort of protection mechanism. When it senses something is really wrong, rather than letting you know and trying to get around it, Windows throws up its hands and bails. I'm not sure this is the only way or the best way, but it was designed as such by developers with a lot more experience and knowledge than you or I. It's easy for us to criticize something we understand- there's probably a reason. It's like a user getting pissed off and saying Windows is crappy because they added a new hard drive and created a ginormous swap disk, but the computer still runs slow because there's not enough physical RAM.

by adamtorres

What is really strange is that Vista did not recognize my SBLive 5.1 sound card after a new install of Vista. However, it did recognize it and installed drivers from Windows Update. I have not tried connecting a mike to it.

On the other hand, Vista did nothing for me either on install or with Windows Update on my plain jane SBLive card in another PC. Weird...

by zclayton2

Wonder why I haven't ever seen that one before.

It seems obvious, but it has never ocurred to burn drivers to one CD for (re)installs.

by vbnomad

Glad to hear you can hear again. Does anyone remember Microsoft releasing a major OS without driver issues? Waiting 6 months sounds like a good idea. As with Xp, ME, and W95 upgraders with older hardware users are the 1st casualties. Buy new hardware with the new OS on it and your odds of it all working go way up.

I write windows programs for a living. I have all my personal computing on a mac. The PC with it's OS' in varying states of stability, is only for development. Music, video, graphics, email, personal web browsing - all are on the mac. You can keep beating yourself if it feels good or offers a challenge; but when I just want things to work, I use my Mac.

by intrepi

I'll likely follow your lead as I like it when everything just works without a lot of ado about downloading, installing and wondering about what's causing a new found problem. I believe Mac's new OSx will be an OS that will have some real WOW with new ways of doing things with graphics. Apple has never really taken a back seat to any OS when it came to graphics, I expect it to go beyond Vista's present capabilities with Directx 10

by mjwx

I use my home PC for gaming, now lets ignore the fact that games are made for windows (I don't like windows either but a Mac is no PC alternative) which is a money issue (MS throwing money at publishers to use DirectX).

We have a marketing division in the company I work for that uses Mac's and I'm the admin for that division so I know what can go wrong with these machines. They are pretty much designed for the niche market of graphic designers and this is reflected in the limited amount of software available for them.

The Macintosh is really a poor platform for gaming or pretty much anything besides writing emails graphic design and browsing the web. Gaming tends to push hardware to their limits which has two effects that make Macintoshes really unsuitable, the first being that you cant upgrade the hardware yourself, the HD, Optical drive and processor are sealed. You also have no choice in what you can upgrade to, only what Apple allows. I am aware if you buy the AU$5000 Mac Pro you can open it like an ordinary PC, but I shouldn't have to spend AU$5000 for that feature.

The first being that Hardware breaks, this is a given no matter what platform you are using. The problem with this is that you cant change the hardware yourself in a Mac (specifically Imac), you need to send them to an authorised Apple service centre to be serviced with Authorised Apple parts. out of the 5 Mac's we've had in production, 3 have broken, 1 G3 had to be retired, one G4 Imac suffered a HDD failure and had sent away to be repaired (took 2 days for a 5 minute job) and another G4 Imac had a PSU blow up (wouldn't have happened if the user shut down his machine over the weekend like I told him to) this took 4 days to fix because the service centre had to order it in (there should have been a spare on the shelf). A PSU should take no more than 1 hour to install in a desktop PC and this includes the time needed to drive to the shop and buy one.

Mac's are quiet limited in what they can do and now are suject to moores law that same as Windows/Linux boxes. Also they are still more expensive, my gaming PC cost AU$1900 with no OS (AMD X2 6000, 2 GB Ram, Geforce 8800 GTS) a G5 Imac cost our company AU$2800 (Core 2 Duo 2 GHZ, 2 GB Ram, Radeon X1600) Without a warranty (I built my own gaming PC which doesn't have a warranty, I insist on being fair in this test). For AU$700 less I bought a PC with was more capable than a Mac.

by intrepi

This is an old issue that pops up everytime a new OS comes out as all the previous versions of Windows went through the initial problems with drivers, software and hardware conflicts.
I'm not excusing Vista though as Microsoft has told us that Vista is secure and it drivers were not certified, Vista wouldn't load them.
Now, maybe it's the driver, maybe it's the related hardware but if it is, then Vista should have refused to load or attempt to load it. This driver is no different than a virus as the result was much the same. Vista is not supposed to be "knocked out" by any virus, driver or anything else. It was Mr Gates who said bring it on but wasn't specific in saying what it was supposed to be

by buhlig

Its an odd issue if your headset causes a BSOD is it a bluetooth or usb headset? Vista has behaved for the most part for me, however the one thing that i know is a Vista issue is when I reboot the workstation the +20db gain to mic output always comes back unchecked even though I recheck it every time.

by intrepi

It seems that it always comes down to the user and I'm just not buying into that as Microsoft was the one who developed the certified driver program. They also told us that Vista would not run with some software and hardware which Vista would refuse to load or run. So, a certain amount of blame lies with the user for not checking to make sure it was in compliance but then Microsoft should stop making claims as to how secure and reliable their software is. If a driver causes Vista to crash, what is the difference between a driver or a virus, the result is pretty much the same. Some credit has to fall with Microsoft, Vista, the hardware manufacturer and the user but let's not lay it all off on the user.

by nwix

If the microphone in question is not USB, but instead is the normal tip-ring round eighth inch connector, then your initial blue screen was likely NOT a driver or OS issue as this type of hardware has no driver.

It is more likely that you managed to zap it with an ESD when you plugged it in.

by apotheon

How does an ESD cause a BSOD? Seriously. The BSOD is what happens when software reaches a conflict state -- in other words, it's like someone's idea of exception handling is to dump error information to STDOUT and hang the program. An ESD should not have that effect. I'm having a pretty difficult time imagining how that would even be a possible outcome of an ESD -- technically possible, but only in the same sense that all the atoms in a playing card at rest on a table spontaneously reorder themselves to change it from a jack of diamonds to a six of hearts.

So . . . how would an ESD lead to a BSOD?

By the way, drivers for some sound cards (the mic was presumably plugged into a sound card) are these days designed to detect voltage fluctuations that indicate the insertion of a peripheral jack into the corresponding socket on the sound card. The driver management software may then perform some automated function in a manner similar in effect to the way USB devices are auto-configured. If the OS has issues with handling this, [b]that[/b] might cause a BSOD.

by apotheon

The way I read it, I think Quasar Kid was suggesting you buy something that doesn't come from Microsoft. QK says you have the choice to not buy MS software, and you start complaining about how bad MS software is and act as though MS software is the entire lineup of choices.

It looks like a tremendous communication disconnect.

by absolutely

I do feel obligated to note that personal attacks do [u]nothing[/u] to improve the quality of software he produces. Business competition, if such existed, would.

by jusovsky

You actually think faulty hardware can't BSOD Windows or cause a kernel panic or be the cause of an "sad Mac" screen???

by apotheon

It's not faulty hardware that causes these problems -- it's the inability of the OS to handle error states with grace.

by mjwx

So this is most definitely a MS issue as the user in question was using a Microsoft issued driver.

A headset is in now way unstable hardware like a brand new video card or wireless card (both have given me headaches in the past), the design of a Microphone/Headphone has not changed in decades. It should in no way, shape or form cause the OS to BSOD, a simple crash would have been explainable but not a BSOD.

by absolutely

Apple writes all their own software, and encounters this problem much less.

GNU/Linux makes all source code available, and requires all compatible programs to do the same, thereby also encountering far fewer BSOD errors, according to my casual observation.

Microsoft's difficulty with BSOD is that by agreeing to 'work with' third-party hardware vendors, but not to provide their actual source code, those unfortunate programmers at Creative, nVidia, ATI [now AMD], etc. are stuck really guessing a lot about what will be compatible with an OS they cannot read.

In both the Apple and GNU/Linux models, application & driver programmers write code to be compatible with source code they can actually [u]read[/u]. Microsoft's intellectual property terms force his "partners" to work in the dark, so to speak.

by francoiswiid

It gives you the feeling that Windows is going backwards and the price skywards... O well, I'll stick to XP x64 till I don't get daily newsletters with 5 topics each about problems with Vista... Or maby Linux Looking Glass...

by apotheon

I tend to reach even further back these days -- I prefer FreeBSD, built on a tradition of about forty years of Unix.

by jusovsky

The reality of the situation is that the hardware is the root cause of the problem- not how the software is designed. Even if the operating system could blush, giggle, and apologize, there's still a hardware issue at hand.

by apotheon

There may be a hardware issue at hand, but plugging in, say, a wooden socket plug shouldn't cause a BSOD -- so plugging in a microphone shouldn't either. The only way the microphone is to blame for the entire OS taking a dump is if the microphone so significantly alters voltage levels that either the rest of the hardware isn't getting enough power to run the OS (in which case the OS would disappear entirely and the system would reboot, or something along those lines) or the system is fried (in which case other hardware failures of a more catastrophic and permanent variety occur).

Anything like a BSOD is a software problem, not a hardware problem. Yes, it might be a [b]reaction[/b] to a hardware problem, but that doesn't mean it [b]is[/b] a hardware problem -- and such a reaction is, itself, a problem, as no software should react that way to a hardware issue.

by greg

I also used to blame Windows 95, 98, ME and XP for every problem. I have found many other issues that are to blame. I had a PC that locked up every time a USB device was plugged in and My Computer took 15 seconds to open. A 250W power supply was replaced with a 400W and presto the PC works perfectly. That could be your problem Gaming computers use heaps of power and the Mic is the straw that breaks it. PC builders usually go with the cheapest option. The MIC could be faulty, to blame Vista is too easy. We blame Microsoft too much and not the hardware and software manufactures that build very poor products.

by apotheon

The point is that plugging in a piece of audio hardware shouldn't crash the OS -- and that's true. Failing to test for every piece of hardware in the world should just lead to a lack of proper support for the hardware. Software may crash for other reasons without getting this sort of attention. The fact that plugging in a microphone caused an OS crash, however, is simply unacceptable.

Anyone that actually knows what (s)he is doing while developing software should be able to figure that out.

by stumilty

connecting a piece of hardware can cause the OS to crash indirectly. For example if the PSU can't handle the extra load, it can make the system unstable and the OS can crash. I can also make non OS programs crash. I'm not say that it is the hardware's fault, but to just blame the software is narrow minded. The software relies on the hardware, if that fails, the software fails.

by apotheon

"[i]For example if the PSU can't handle the extra load, it can make the system unstable and the OS can crash.[/i]"
That causes the system to crash -- it doesn't cause a BSOD, which is a strictly software-related phenomenon.

by greg

If you fill your car with crap petrol the car wont start or runs poorly. I dont see people blaming Ford. Thats my point. Look outside the square.

by apotheon

Filling the car's tank with "crap petrol" won't cause the fuel injection computer to have a software error.

by mjwx

The no. 2 pencil suffers a severe structural flaw related to the lead breaking under moderate amounts of pressure such as that caused in the normal occurrence of "dropping", this flaw could be fixed by adding some kind shock-absorber or padding but the basic flaw of graphite would still remains.

Only kidding, I completely agree with you about there being no perfect OS and the user being by far its biggest flaw. I saw an opportunity for a joke and took it :) . This being said I do have this to add.
Time it took me to first break:
XP - 5 days.
Vista - 3 hours.
This was getting it to the point of blue screening. Although I do know a lot more about breaking stuff now than I did 5 years ago.

by neon samurai

"
Going to another OS is not going to fix Vista problems as Microsoft needs to be made aware of what the problems are as does the hardware manufacturers.
"

MS is motivated by money, that's what the investors want and that's how it is for the chosen business model. The initial product is sold for profit and once that initial sales profit is made; best of luck unless your buying the extended warrenty or a business service contract. (Last time I called MS for tech support, the call started with "this service call is billable, do you wish to continue.")

What MS needs is a reason to care. If enough users move to another desktop then MS profit margins take a hit and suddenly, MS cares. Kick them square in the wallet and they'll double over and listen.

As it is now, you have to be a big business class client to get MS ear. As johny home user, try giving them a call and see to what extent they are interested. As johny IT executive, give them a call and watch them fall overthemselves to keep that service contract lucritive.

Just making MS aware of your indavidual issues with an OS product won't likely garner much response (I truly wish it did, but ..). One of the motivations behind FOSS (distant motivation perhaps but none the less) is to drive MS into producing quality products or to have them realize a reduction in market share.

Either outcome is in the better interests of the consumer rather than investor and the few MS employees who get more than a modest annual income.

by neon samurai

I know, call me crazy for considering the user's needs and all but I'm not going to call someone who's just dropped a bundle on a Vista license an idiot for making the choice. If I talk to them before, I'll mention other options and let them make an informed decision. Heck, the may be a gamer so winXP or Vista is pretty much the options they can choose from if they're after the latest and greatest graphic novelty. (My winXP partition exists now for games 90% of the time) You can't just call someone a twit and think they're going to be open to your flavour of OS.

Now, I've got friends and neibours I wouldn't recommend Linux too quite yet (Ubuntu may have it now though pending user testing) but I've also thrown liveCDs at people without a second thought. It's not a one OS fits all world any more than it's a one Windows fits all world; regardless of what marketing claims.

You where bang on the money until the elitist prick comment about laughing all the way to the bank.

by greg

I give up, I have better things to do. Keep bagging Microsoft if it makes you feel better.

by meski.oz

1 Ok, c doesn't do type checking, there's this nice language, c++ that does. Buffer overflow? guard your inputs. Or use the secure libraries. Or both.

2 Not everything runs at ring 0, user code certainly doesn't. Some driver code seems to move between the rings from one version of Windows to another - supposedly for performance reasons. Google the net for which and why.

3 yes

4 Which explains Quicktime, mp3 ... What do they have to do with Microsoft? I doubt you'll be able to play them in 5,years, let alone 20. Protection only makes it worse. Example: I have 2 PDA's - Microsoft's secure book format requires that you register the reader on them. Fine. But the newer of the 2 refuses to register because its an unsupported (Mobile 5) OS. Microsoft cant even make their reader work with their new OS. There are ways around their secure format, or I'd be more annoyed.