Vonage - Voip

no support... for the home user. If you are a tech by trade, then you can really make it work to your advantage.

We use a different protocol than Vonage, and my phone runs flawlessly. Then again, I've tweaked it accordingly... the plug and play aspect is a real work in progress.

We used Vonage at our office, and even with T1's coming in, the Vonage box kept resetting. We thought maybe it was just that one box, but it kept happening to all 3 of our Vonage phones.

Also, make sure that your DSL (or cable) line is symmetric... otherwise, you will hear them, but they will hear a choppy version of you.

Vonage works great in my household since we don't use the phone very much. Vonage dropped our phone bill from $50 to $17 a month.

Sometime it does sound like you are talking on a bad cell phone. The quality doesn't really bother me since I'm a cheap bastard... Can I refer you to Vonage? :)

Their horriable customer service alone is reason not to swtich. I have been dealing with them for three weeks and no one seems to help or care that my problem is not resolved.

Sometimes that calls don't go through or sound like a helicopter on the receiving end. I have a 5Meg RoadRunner connection so it's not that I don't have the bandwidth. Also their customer service is the worst. It took 3 months, 30 calls, and finally an email to the CEO of Vonage to get my number ported. I would stay with your current provider