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W2k3 randomly dropping clients?

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by cookieorc

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Problem:
Users report they will randomly lose connection to the programs they are working on that are hosted on a our server. The two programs they are having problems with are Caselle as well as QuickBooks Pro 07.

Things I have tried:
Update server NIC drivers
Checked for problems with recent updates
performed updates for all software

Note: Honestly I have no idea how to even go about this problem. Nothing looks weird in the event log. The server had been running for 10days before it randomly decided to act up. Any help?

2 replies

by cookieorc

It does not seem as though they lose the actual connection to the server. Only to the files they are accessing. They have full rights to the file...

Neither the host or server lose internet connection either.

EDIT:
This is a new description of the problem... The network drive becomes temporarly unavalible. Then after a certain threshold (like 1 minute or 2) the connection is restablished. this is happening to all computers in the office (4 total).

Computer Specs:
Win XP Pro Sp3 (upto date)
Win2k3 Sp2 (upto date)

Been running wireshark
"15932","449.337405","Dell_b3:cc:7e","Broadcast","ARP","Who has 192.168.0.31? Tell 192.168.0.116 (duplicate use of 192.168.0.116 detected!)"

So it looks like a regular dupicate IP problem.. but the thing is when I look for the computer with that MAC address, well there is not a computer on the network with that MAC address...

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