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Where are my saved articles!!!???

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16 replies

by 93961 1 view

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
I had saved many links, articles, blogs, etc., for future reference as they extremely good. Now they are all gone after the TechRepublic UPGRADE. I checked in My Stuff | My Favourites. All are gone and now I don't have any favourites left. It's DISGUGTING!!!??? :( :( :(

16 replies

by ansugisalas

I think that the TR techs are looking into these disappearances.
They may still recover them, but it can't help to tell them that you're having this problem...

by jasonhiner

All of your favorites/bookmarks/saves should have been retained.

Of course, being in IT, you know that I have to ask... are you sure that all of your favorites were saved under the user account that you're logging in with and not under a different user account?

If you can confirm that, then we'll file it as a bug.

by 93961

AND I have only one user Account. I am not that foolish to lay claims.

by 93961

I posted yesterday in Discussions and that post is missing. I cannot search for it.

by 93961

This is in reference to my last previuos post regarding my post in Discussions yesterday, Somehow I found it but cannot browse it. Whwn I click the Link It says the page is not found!!!??? It says "We???re sorry, but the page you requested could not be found.".
Where it is gone!!!??? DISGUSTING!!!??? :( :( :( :( :( :( :( :( :( :( :( :(

by santeewelding

If it makes you feel any better, yours is only one in a chorus of hissy fits.

by jasonhiner

The missing post was deleted because it was nothing more than a link to this Q&A. It was redundant and polluting the Discussion feed.

As for your missing Favorites, we have received your multiple messages on the forums and to our customer service department. Our team is working on it and hopes to restore your missing data. Stay tuned.

One more note: This is a forum for professionals and so we ask our members to conduct themselves like professionals. Typing DISGUSTING over and over in multiple threads with 12 sad faces doesn't really make the cut. :-)

by 93961

Negative
It says "No favorites found!" here also. But I have saved many as I mentioned in the other posts.

by 93961

brandons
By the way The URL you mention shows the "My Stuff" of your ID.

by 93961

Jason, All this should have been taken care off while in testing stage of the upgrade. This should not have happened in the first place. Don't you have the system of UAT and other things while developing!!!???
AND I am not the only one polluting, if I am if you say so.

by jasonhiner

Yes, we had almost a month of UAT before the site went live. This problem didn't surface. It's still only happening for a small percentage of members, but we naturally want to fix it for those members and we want to make sure that it doesn't become a bigger issue or lead to other problems.

by juliegerarda

It's been 9 months since Mehul Bhai posted about his saved articles disappearing. I just found that mine are gone, too, and I can't even save any new ones. All I get when I go to My Stuff is the following text on two bright red bands:
Could not retrieve threads for userId - null
Error: null
Does anyone have some information on this problem? Are my old links gone for good? Why can't I save any new ones?

by 93961

What I reported then was something different. That problem was rectified immediately thereafter.
What you are reporting is a totally new & different problem and TechRepublic is looking at it and will resolve.

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