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Why does Internet connection hang up

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by Member 36022913

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Here are the details:
I have two couputers one w98 the other WME.
I use Wingate 3.x to share a modem and phone line

I use Netscape 4.7x, on both computers
I use IE and Outlook Express 4x on the Win98 PC

I use IE and Outlook Express 5.5x on the ME box

The W98 PC is the Wingate server

I can surf all day, download any file I want, no problem. But when I try to upload a large file, fill out a form like the one for HotJobs.com, The connection hangs. It stays connected, but seems to time out and to regain a useful connection I have to close and restart DUN.

Now if I use my Laptop with W95, IE 4x and Netscape 4.5 - I do not have the problem so I assume it is not my ISP.

Also, I am using an old version Norton AV on the Wingate Server, A new version of Mcafee AV on the wME client.

I have been through all of the DUN, Wingate Home and modem properties and do not see anything unusual.

Any help will be greatly appreciated

8 replies

by csmith

The first thing to check is the modem. Some 56K modems, particularly Diamond do not always properly renegotiate to changing line conditions. To test this put in an old 14K or 28K "known good" modem. On the Diamond website is a flash update for the ROM.
I have seen this problem several times, and in each case it was the modem.
Regards, Chris

by csmith

The other thing to check on the modem is for overheating.
Is this modem sandwiched between the sound card and the video card?
Transmitting requires the most power, and generates the most heat and stress on the Modem.
This can be checked by switching the modem to a cooler slot and checking the time until lockup.
Regards, Chris

by Member 36022913

While very good information, unfortunately it did not help with this problem - The problem actually got resolved when my ISP moved into a new building with new equipment. Although I was assured the problem was on my end, it mysteriously disappeared when they moved.

by boerseun

Try Windows internet connection sharing. I used various proxy server software ext. to connect multiple pc's trough one modem but found microsoft's sharing to be the most reliable.

by Member 36022913

Also very good information, unfortunately it did not help with this problem - The problem actually got resolved when my ISP moved into a new building with new equipment. Although I was assured the problem was on my end, it mysteriously disappearedwhen they moved.

by fatherfox

First off, your problem is with wingate. Sugestion: ditch it and use internet connection sharring with winME. As soon as you activate/install it you can get a brouser setup program written to floppy for your win98 machine. Second, I've had other connection sharring programs do the same thing with av programs running. (still haven't figured THAT out yet.) Third, my users have been complaining about all kinds of problems with Netscape above 4.4 ranging from connectivity to lockups. Hope that helps.

by Member 36022913

While very good information, unfortunately it did not help with this problem - The problem actually got resolved when my ISP moved into a new building with new equipment. Although I was assured the problem was on my end, it mysteriously disappeared when they moved.

This discussion is closed to new replies.