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Windows 98 Blue Screen

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everytime I go to enter a product a blue screen comes up right after I click the add button I was wondering what it could be.

the error code is 0028:C0031C6C
so if someone could give me a web address for error codes on blue screens or tell me what the problem is I would very much appreciate it

9 replies

by razzadaz

power the machine off, restart keeping pressing f8 until you get a menu, select command prompt, at the command prompt type:
scanreg /fix, after the utility has finished, restart as normal.
What internet browser are you using? You may simply need to upgrade the brower version as well.

Good Luck

by mike (from canada)

go to http://www.microsoft.com and search their knowledge base for Fatal Error. I know on that website there are some definitions about the first part of the error code. and usually, the blue screen occurs if the program requires something you dont have (like a file, co-processor, or advanced instruction).

by shanghai sam

This program is very simple, but I have solved it, I installed ie 5 on it and the vbscript needed to be updated for a particular part of the program.

Thanks

by curacao_dejavu

If those don't help, you have to include which app ypu are using (the one when entering the prod code)

Leopold

by shanghai sam

You gave me some helpfull information on where to get error messages so this will help me in the near future.

Thank you

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