Windows hang when shutting down

A start would be to do a ctrl-alt-del to see what's running. Shut down a few programs at a time and see if it continues to hang. You can probably narrow it down to the culprit. If not, you might have a device driver problem or similar problem, whichis a bit toughter to track. But I've found it's usually one program causing the problem.

Well i have 2 suggestions 1 upgrade to 98 se which resolves most software compatibility problems. Norton is notorius for hanging shutdowns so i would try to uninstall your norton antivirus software and clean the registry of any remnant norton information and then reinstall after rebooting and clearing temp files.

You can try to do some housekeeping on your pc, by deleting windows temp and internet temp files.
Then, run norton antivirus -> options -> auto protect -> advanced -> disable "Check floppies for boot viruses upon access" and "check floppies when rebooting computer".
If this doesn't work, try to unistall Norton Antivirus. I hope it helps.

You might try disabling the write-behind caching. I haven't tried this but I have heard that it works.

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