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Windows Shutdown Problem

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7 replies

by jeff

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When shutting down Windows the computer is powered down automatically, but the keyboard lights are staying on. Also, when starting up Windows I am prompted with the message about Windows not shut down properly, run scandisk... BIOS settings have been checked, the hard drive was formatted and Windows was reinstalled. Everything worked okay for about 2 days but then problem described above starting happening again. This is driving me crazy! Does anybody have any suggestions as how to fix this problem? Has anyone seen this problem before and know how to fix it?

7 replies

by dmiles

Could be caused by a number of problems,but I would start with scanning the system for viruses and then check the video driver to see if it has the updated driver,update the driver and see if this is your problem,then check the keyboard by using another keyboard to see if the problem persist,if not then your keyboard is going out.

by csmith

This is an OS bug. Quick fix: Log on to zdnet.com, click free updates link, follow prompts, and when it does the analysis, it will give a link to the Microsoft.com website location of the patch. Click the link and install the update. Doesn't cost anything, and it fixes this problem about 85% of the time.
Regards, Chris

by proactivemale

Are you running WIN98? If so there is a known shutdown problem. Check microsoft site. This might be the case.

by jeff

Thanks for the input, but I had already encountered shutdown problems that were easily fixed by the Microsoft shutdown patches. However, that patch did not fix my problem.

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