have your model, serial and service numbers handy, you'll need those. Dell Support
will be able to provide your wife with the needed tools.
TR members do not assist in password recovery or removal.
Do not respond to this thread.
We, the members of TechRepublic - A Resource for IT Professionals, will not assist anyone
in the recovery/removal of lost passwords. You may have a legitimate reason to
recover/remove a password. However, we cannot verify your motives and will therefore not
assist anyone in what may be an attempt at gaining unauthorized access to a computer system.
Due to the open nature of this forum, any assistance given to help circumvent security
measures, even for legitimate purposes, would be available for unscrupulous individuals to
use for illegitimate purposes. This is a risk that we, the members of TechRepublic, will not
take. Please do not ask questions of this nature on TechRepublic.
If you have a legitimate need to circumvent a password scheme, please contact the vendor
for the software / hardware and request their assistance. E.g. Windows XP password
recovery/removal issues should be taken up with Microsoft's technical support, Phoenix BIOS
password recovery/removal issues should be taken up with Phoenix Technologies, hard drive
password recovery/removal should be taken up with the manufacturer of the hard drive, etc...
To those viewing this post: Please DO NOT respond any further to this thread.
This template has been released under the GNU public license and you are encouraged to use
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