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March 12, 2003 at 08:53 AM
pcmaster

Windows Update causes Error

by pcmaster . Updated 23 years, 6 months ago

I’ve been fighting a problem for sometime and found the solution, but now I don’t know if it needs to be reported…nor do I know how to.

When installing Windows 2000 Pro on any machine, I always install all the updates (Windows Update) recommended by the Microsoft Site. I was getting an error in my event log ID 1000 regarding the Userenv. It says it wouldn’t let go of the registry. I reinstalled service packs up to 3 to resolve as stated in the knowledge base articles, but didn’t fix it. Then I realized the hot fix Q328310 was the source of the problem. Once removed, the problem quit. Will Microsoft fix it or how do we report it to them.

Has anyone else had the same problem?

Thanks.

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