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Windows update problem

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by bits640

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i am facing a problem from last three days,the problem is when i open my yahoo messenger,the msg i send to anybody or msg sent by anybody to me is not visible. i reinstall the yahoo,first old version then new 6.0 version but problem is still there.

Sec problem,when i want to update my windows xp from microsof,all site is accessible to me but when i reach at page that provide updates,i got blank page everytime.

third problem is my norton antivirus2003 crashed same day when these problem i surfaced.after removing and then reinstalling norton antivirus2003,one msg diplayed and when i click on ok on that msg,windows xp reboot itsself.now i uninstall norton antivirus 2003.

8 replies

by douglasb

This may not fix all your problems, but may fix your inability to reach MS update. Reregister your security dll files. Cut and paste the following into note pad. Save it as update.bat or any name with a bat extension. Then run the file to update your dll files.
regsvr32 softpub.dll
regsvr32 initpki.dll
regsvr32 mssip32.dll
regsvr32 wintrust.dll
regsvr32 Dssenh.dll
regsvr32 Rsaenh.dll
regsvr32 Gpkcsp.dll
regsvr32 Sccbase.dll
regsvr32 Slbcsp.dll
regsvr32 Cryptdlg.dll

by bits640

i have updated now all listed files according to your suggestion but its not woking.

by bits640

i am facing same probelm like the site on microsoft.com,when i click on scan my computer,it didn't work.

by rewrite

Becuase you are having problems with ms update and norton I would suspect a virus/trojan/malware. You can try a couple of on-line virus scans and/or get adaware/spybot. If you cannot fix it on your own go to a good hijackthis site and have them give you a hand. Those guys are good. Here's a couple of links:

http://www.tomcoyote.com/
http://www.spywareinfo.com/

Cheers.

RW

by bits640

i am facing same probelm like the site on microsoft.com,when i click on scan my computer,it didn't work.

by rewrite

The 2 sites listed above do not have online scanners. They can help you resolve your problem.

RW

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