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Windows XP Logon Error

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7 replies

by bobstar001

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I created four user accounts in Windows XP for a friend, and although you can log on to all four accounts, or switch between them, when you log off of any account, the cursor disappears at the log on page and none of the other users can log back on. You have to restart the computer to get the cursor back. The mouse still works, so you can highlight any account, and bring up the password window, or restart the computer, but the cursor will not appear in the password window and you can not type a password to log on. I would greatly appreciate any help given. Thanks, Robert

7 replies

by rob miners

use Ctrl+Alt+Del (twice) and type the username and password into the displayed Classic Login box. You may want to consider using the Classic Logon.< to add > It frees up system resources.

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by bobstar001

I'm going to try that first thing tomorrow Jacky. Sounds great.

by older mycroft

When the cursor disappears as you say, the TAB key tends to knock it back into active service.

Just as it would work within Windows-proper, the TAB key will sequentially highlight each available working text box, perpetually.

by bobstar001

Thanks Jacky, I turned off the welcome page and the classic logon is working fine. Using tab did not activate the password window nor did clicking on it with the mouse. Although I am returning the computer to it's owner, I still wonder what would cause such an error.

by rob miners

that a registry key got screwed up. There are a lot of references to this key.

System Key: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
Value Name: AllowMultipleTSSessions
Data Type: REG_DWORD (DWORD Value)
Value Data: (0 = Disable Fast User Switching, 1= Enable)

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