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WinME puts windowed app into system tray

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I have a client who reports that he is using Windows ME and Quicken 2000. Whenever he trys to change Quicken from a full screen window into a sizable program window, instead the program collapses down to an icon into the system tray. He also says that this recently started happening on another machine running WinNT. I've tried searching on both MS knowledge base and Intuit's website and can find no other information. Can anyone help? Thanks

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by hman50

Are you indicating that the Maximize/Restore button/option on the Title Bar is inactive or locked out ? And is this a Full or Eval. version of Quicken ?

by shanghai sam

Thanks for your reply. I figured out what the problem was. Evidently, the user had somehow moved the application window in such a way, that only a tiny edge of the title bar's corner was just above the System Tray. When the application was put into a Windowed session (using the Maximize/Restore buttons) the application appeared to go into the system tray, but in actuality, was simply "off-screen."

The solution: By maximizing all open applications, then right-clicking on a blank area ofthe Windows Status Bar, I chose "Cascade Windows." This placed all open applications into Windowed sessions, and changed their position on the desktop. The windowed Quicken application was now visible, and could be Maximized, Minimized and Restored to a visible windowed display.

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