Winword Runtime Error!

Using MSO2k running on OS Windows 2k Pro. Whenever my user compose an email using MS Outlook in HTML format (edit message with words is being checked);out of suddenly a runtime error message will be popping up…”Program:c:\Program Files\MSO\Office\Winword.exe abnormal program termination…”

Kindly advice what can i do – uninstall the MSO2k and reinstall again? Thank you.

Fion
fiontys@yahoo.com