5 replies
by ann_m
by jr0410
by thechas
If Ann_M's answer does not work, you are caught in one of the XP gotcha's.
While XP claims support for many printers, the XP default drivers ONLY support limited functions.
I cannot count all of the questions posted to this forum about XP and printer issues.
There are 2 ways to correct the problem:
1 Expensive; replace the printers with printers with full XP drivers.
2 Install the W2K driver for the printer.
Sometimes to install the W2K driver, you need to trick XP into believing that it is W2K.
You do this via a registry edit.
CAUTION: Improper use of regedit can disable your system, proceed with caution.
Here is the procedure form Mustek for installing the W2K driver for their scanners.
This should work for mostother hardware also.
You can try the following solution if the XP-Tool is not working:
(This should be attempted only if you are comfortable with the Windows Registry)
Start menu run program "Regedit.exe".
in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion
rename the key "ProductName" from "Microsoft Windows XP" to "Microsoft Windows 2000".
Install the driver for Windows 2000.
Undo the changes in the Registry, when you have finished the driver installation.
Chas
by jr0410
by jr0410
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