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Wireless Network

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by tom_housden2k8

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My client has got wireless built to his laptop. He had a problem with it so he brought it down to my house for me to have a look at. I plugged in my network cable from my wired connection to enable me to get the things that I required to solve the problem. However, when he got home, he rang me and told me he cannot access the internet at all. Shouldn't the laptop be able to differentiate between wireless and wired, or is it still looking for the wired network?

5 replies

by tintoman

I'm not at all sure what you mean by this, if your client wants to connect wirelessly to a router then his laptop needs to be configured for his own router not yours, unless of course you have identical routers with identical SSID and identical security settings.
You really need to be at his house to do this don't you?

by shady108

either u need to go to his house and set up his wireless network, or he needs to bring his wireless router and laptop to your so you can set it up there (u wont be able to access the internet at yours on his router tho :P )

by tom_housden2k8

Ok, he has wireless built-in, he got it all set-up and connected and it was working fine, but then he brought it down here for me to have a look at, and I plugged it in to my wired network, after which, when he got home, he couldnt get wireless to work'

by shady108

the only reasons it wouldnt work are :

if he has an incorrect IP address which may have been picked up from your network (although they are 2 seperate network adapters so the wireless ip shouldnt have changed? )

or the wireless access key he is entering is incorrect to access the network?

you can find out what ip address his router is..ie 192.168.0.1 and set him a static ip of 192.168.0.99 gateway 192.168.0.1 (router addy) if that still doesnt work change his wireless key on the router and reneter it on the pc :)

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