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Wireless Router

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I am an IT Tech looking at a friends laptop which connects to his network via ADSL Router using Talk Talk as his ISP.
The laptop connects via wireless connection but disconnects after a couple of minutes or so.
This happens when the laptop is sitting idel on the internet or in the middle of downloads so there should be no issue with the router settings e.g disconnect if idle.

The other pc's on the network work fine via RJ45 and stay connected when the wireless disconnects the laptop connection. Therefore the connection via ADSL would appear to work ok but the wireless side of the router would appaear to be the issue.

Can anyone throw me a bone on what could be the issue? I have worked on a couple of router before where RJ45 works fine but wirless has minor conflicts anyone get any ideas or similar issues on the Talk Talk side of tings.

I have also tried disabling the Windows Firewall on the laptop.

Another thing i had a PC on the network which was connected via RJ45 set to 192.168.2.2 (STATIC) but the wirless router was attempting to push this out to the laptop and i was getting a conflict but all are now set to DHCP

Any assistance greatly appreciated

4 replies

by the scummy one

First problem, it only timeouts at idle (when idle or downloading), turn off the power management.

2nd problem, the ip conflict was because the router was not told NOT to use the address 192.168.2.2, therefore it would use it on the next available device.

by tjg50311

Are any other wireless devices on the network having this problem, or just one laptop? It might be something with the router, but that could take a while to troubleshoot.

by mjd420nova

I diagnosed the fault to a neighbor having a "N" type router that was interfering with my "G" type. Didn't affect the wired units but two laptops and one desktop on WIFI got knocked off all the time. I used grounded foil piececs mounted on the wall behind the antennas between the router and the neighbors. Solved the problem and now all works fine. It didn't affect any signal strength inside the house.

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