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Word 97 and NT print driver

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I have recently converted several users' PCs from Windows 98 to Windows NT workstation. I have noticed that the users can't print more than 1 copy of a page using Word 97. They were able to print copies of the same page when they had Windows 98. We're using HP LJ 5si with the latest NT drivers.

Any ideas why we can't print more than one page?

We're also using HP 4000TN and HP 4si and they are working fine.

Any ideas would be greatly appreciated.

9 replies

by doug

Make sure you are using the HO drivers not the Microsoft drivers.

Good Luck

by pvp

I'll bet the HP drivers work even better than the HO drivers, which I use on my model railroad. :-)

by bill cassada

You need the NT specific drivers for these printers. This should solve you problem. They can be downloaded directly off the HP website.

by Member 35772270

Use your HP Installation CD, that orginally came with the printer. I have the same printer and had the same problem once. The HP cd has utilities that are not included with the updated or windows drivers.

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