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Word/Excel attachments won't open w/o program being open

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by pjskter2000

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I have two users (one using XP and there other using 2000) that can not open Word documents or Excel documents without the program already open. Once Word or Excel is open, there is no problem opening the attachments. Is there a setting somewhere that needs to be changed???

3 replies

by anikmankar

Does the Word and Excel icon appear next to the files - if not the file assosication link has gone caput. right click on the file ->select open with -> select Excel or Word and make sure you always select "always open with ...".

that should do it - if not try reinstallation / Repair (click "detect and repair" under the help option of Excel / Word : NOTE : you may require the installtion disk) of the MS Office Suite

by j.runn

I was experiencing the same issue and it worked for me.

Open any folder -> Tools -> Folder Options -> File Types
Find the .XLS extension and click Advanced
Select the Open bold option and -> Edit
In the box under "Application used..." go to the end and add the "%1" after the /e (inlcude the quotes) & make sure there is a space between /e and "%1"

Do the same for .xlsx, .doc, .docx

Let me know if that worked for you. Good luck

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