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Word . Extra lines being added

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5 replies

by alan.robinson14

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When user opens some documents, well most, he gets a prefix of "bjbjt+t" twice then after the word document extra lines appear starting with
Normal
Normal
Default Paragraph Font

After deleting these lines they come back after next "Open" of same document

What's going on?

5 replies

by dklippert

Take a look at the "Files of type" option at the bottom of the Open dialog box.
Make sure it says something like "All Word Documents"
The information you see can happen when you open using "Recover text from any file"
Another thing to look at is Tools>Options go to the View tab. Change the Style area width to 0".
This displays all the documents styles on the left when viewed in Normal layout.

by alan.robinson14

Magic!! THANKS. How do you know this stuff. MANY THANKS Yes he had exactly as you proposed. Now he is OK

Thanks I owe you

Alan

by neal2002

Make sure that they are openning a new word doc and not a template. There maybe a corupted Nomal.dot file. Copy Nomal.dot from a PC that doesn't have the problem and paste it on to the PC with the problem.

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