Word Templates

We are planning to move from using WordPerfect as our primary Word Processing to MS Word 2000. In WordPerfect they once hired people to design custom templates (ie: You would click on Fax Cover Sheet from the menu bar and a box would come up for you to fill in – name, number etc. – and once you filled it out it would create the template with the information you entered.) Does anyone know how I can redesign these templates in Word? I know I can make a temlate where the users can just Tab through the fields but how would I be able to set it up as it looked before? Should I be looking through Word books or is there another program I should use? Thank you in advance for any help you can provide.