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Armada E500 will not shutdown

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6 replies

by q2ggirl

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I have a brand new Compaq docking station and Armada E500. When the laptop is in the docking station, it will "eject PC" with no problems, but will not shutdown from the start menu. The Windows98 SE patch did not help it. I thought I found a fix on Compaq's site, but it was about a Generic disk driver and the DMA settings. The laptop does not have a Generic disk driver nor anywhere that I can tell to disable/enable DMA. The links on the Compaq site didn't work either. Any clues?

6 replies

by rolandf

Hi, firstly can you shut down the machine properly out of the docking station?if no what software are you running, and has the machine been installed using the restore CD. either way check the ROM date and update the software drivers all the driversare available from http://www.compaq.com/support/files/notebooks/us/locate/4_1006.html
if yes then it could be the docking station driver.
Hope this helps. let me know please.

by q2ggirl

The link didn't work. Nor do any links on Compaq site regarding this issue for that model laptop. Thanks for you help.

by q2ggirl

The notebook shuts down fine out of the docking station. It has Windows98 SE with the shutdown patch installed, and it does not help. The laptop only has the OS and MS Office97 loaded.
The link that you listed does not work. Also, the link(s) on Compaq's web site regarding this issue, don't work either. Thanks for trying.

by gmscne

I'll bet this works.
Your laptop won't shutdown because of a network drive. Disconnect from the network mapped drive first, then your laptop will shutdown.
Try it, you'll see.

Gary

by q2ggirl

The laptop won't shut down even if you bypassed the login screen. It just sits on the Windows is shutting down screen. Thanks anyway.

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