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2nd CDRW, drawer won't open either

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3 replies

by itek4u

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Description: Compaq Presario 5320US, XP home edition, using Compaq 12X Ide CDRW drive. This user complained that the cdrw drawer will not open and that the front led light stays on.

I checked the drive and the drawer is indeed jammed firmly inside the drive and it refuses to open. It does not have a pin hole to open it. The led stays on, and XP does not see it anymore.

I replaced the drive with a new identical cdrw drive, checked to see if it worked and left on my merry way. Well, the very next day, the user called and said this drive is doing the exact same thing as the other drive. Any ideas what is happening here?

3 replies

by ozi eagle

Hi,

What I have found is that some CD drives and O/s combinations won't open the drive if the front eject button is pushed. Try going into Windows Explorer, right clicking on CD drive and there should be a menu option EJECT, click and cross fingers.
Light on front being on indicates that there is a CD in drive. Some drives have their little pin hole at the rear - a real pain.

Hopefully this will help.

by otl

Light on in the front indicates that PC or system software is trying to access the drive, you will not be able to open it until the light goes out. Check the BIOS and see if it is being recognized, if not could be a bad eide controller slot or cable.

If PC is shutdown for several hours does it work again ? Then dies after running for awhile ? Something is warming up and breaking the connection.

by pc_kahuna

Make sure you don not have fan leads or a "y" between the power supply and the drive.

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