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acer 620u scanners

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We have downloaded the drivers and installed them but there seems to be a read image data failure.this scanner worked perfectly on 98 and now with the win2k drives.miriscan 403u10.we cannot get it to respond,since we upgraded to win2k

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by ken

Is the scanner conencted to your USB or Printer port? If it is the printer port have you checked that Win2K hasn't detected the port as an EPP instead of normal, or vice-versa. They send different command sets through and so could be causing a conflict on the scanner.

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