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adobe pdf converter link in windows explorer

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3 replies

by kathy

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Under our admin account this link works fine, but under our different departments accounts we can not get the pdf converter link found in windows explorer to work. can you help please.
(xp)
Kathy

3 replies

by toivo talikka

Is there perhaps an error message that you can post on the forum?

These departmental accounts you are talking about, are they Restricted Accounts in the PC?

By admin account, do you mean the local user Administrator in the PC, or a domain administrator? Do your PCs belong to a domain?

Does this error happen on one particular PC only? What about the other PCs?

by kathy

There are no error messages. There is an admin user account on a domain and then individual department accounts. The admin account can access the pdf converter but when you sign on under the other departments accounts you can go to windows explorer click c go to a status doc. right click click on adobe pdf converter it just sits there and does nothing not even a time capsule

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