One small company I contract out to has two servers and eight computers on it. I just do break fix, if the wireless is not working or they can not get out to the internet. I call the provider, Charter and they seem too be getting worse.
My wife works for this company so I give them a discount for my services. They have used The Geek Squad for some things and another company to run the cables.
Here is the problem, the server ( it is just a fast computer) that is three years old and had Nortons antivius installed but never updated.
Well after six viuses and two back door trojans, the real owner of the company has lost a weeks work and the server was not accessable.
I recovered the files but the whole network was trashed.
We sent the drive that was infected to a recovery company and they saved all the data to a DVD.
If you support a company have them back up to a tape/cd or dvd.