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Archive folder backup

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4 replies

by surferpilot

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I've copied my archive.pst file to CD from a share that has everyone-full control permissions. When I try to import or open the file I get the error "file acces is denied. You do not have the permissions to open the file c:\...\archive.pst".

I'm a network administrator and I know the file has everyone-full control permissions. I can open the file from a local drive but not from a burned CD. Is the CD a non-supported drive for Outlook archive files? Any other ideas?

Thanks
rick.kunze@highjumpsoftware.com

4 replies

by ann777

Files burned on a cd-rom have their attributes changed to "read-only." Copy the pst file to the hdd of the computer and change the attributes such that it is no longer read-only. You should be good to go then.

by ann777

Sorry, I didn't explain fully. In order for e-mail programs to access any data file, it need to be able to "write" -- if it knows that it cannot "write" (even though you don't want to write to it) then the file will not open.

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