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ATI Radeon graphics card problem--computer won't start

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10 replies

by jnorton

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Hi everyone...I tried contacting Asus' customer support about this problem, but, well, so far their customer support has been...sub-par. I hope maybe someone here can help me out.

I just bought a new Asus ATI Radeon EAX1950Pro graphics card, and my computer does not start when I have the card installed. The system turns on for about ten seconds or so, nothing appears on the screen, then it shuts off for a few seconds, then does the same thing over again. I upgraded to a 600W power supply thinking that this was the problem, but it still does not work. Everything works just fine when I install my old graphics card. Any ideas?

1.25GB RAM
3.0GHz Pentium 4
600W Cooler Master power supply
Windows XP

10 replies

by older mycroft

have you hooked it up to the power supply for its own independent power, rather than through the slot?

by jamesrl

That card cannot function without its additional power from the PSU - so visually inspect the connector and the wire. Some places, and tigerdirect.com is one, sell an inexpensive PSU checker which can help here - I think its $20 or so.

I'm betting your old card doesn't have a separate power connector and gets its power through the slot.
James

James

by hal 9000

This is something that is quite often with some Video Card & M'Board Chip Sets that prevent many new builds from starting unless you look for known compatibility problems between one brand of Video Card and a M'Board. Just to be a bit more confusing quite often a different brand Video Card with the same Chip Set will work on that M'Board.

It's also very important to remember to connect the External Power Supply to the Video Card as the M'Board is incapable of supplying enough voltage to run a Video Card like this one.

I'm not sure why but for some reason ASUS and ABIT products seem to suffer from this problem more than most of the others.

Col

by jnorton

Thank for the replies--yes, I am plugging the vid card into my power supply with the attached cables. I agree, however, that it sounds like a power issue. I will look up what kind of motherboard I have and get back to you.

by jnorton

Dell model 0RD203, Intel chipset i945G/GZ

by hal 9000

You will see that Intel recommends that they are only supported by the 955 and better Chip Set M'Boards

http://tinyurl.com/2nlpto

As you have an Intel 945 Chipset M'Board this unit doesn't support the ATI Crossfire Technology so I would hazard a guess that is the problem here that the Video card is incompatible with your M'Board.

BTW when giving Dell M'Board information it's a good idea to list the model of the Dell as the M'Board Type isn't listed separately but I think that is your answer as you have a listed 945 Chip Set M'Board.

Col

by jamesrl

The ATI crossfire cards are cards that can be paired up to use the GPUs of two cards. This requires MBs and chipsets that support 2 PCI Express x16 video slots.

When you put one crossfire card in a MB that doesn't support crossfire, then its just another video card. My intel chipset is not crossfire compatible, but I have a crossfire compatible card in it and it works just fine.

James

by chris

I just tried to install a new 3D Fuzion PCI Graphix card as upgrade to on board graphix and had the same problem.

I removed the PCI card and re-attached the monitor cord to the on board connector and booted into the BIOS setup and saw that my graphics adapter setting was set to AGP so I switched it to PCI. I also reviewed the CD based manual and found the following recommendations (most of which weren't available in my eMachine BIOS)

IRQ Resource = Auto
PNP OS = No
Assign IRQ for VGA = YES
AGP Aperture = 256 MB
AGP Mode = Auto
AGP Driving control = Auto
AGP Fast write = No
Video Ram Cacheable = No
PCI/VGA Pallet Snoop = Disabled

I Then shut down system,
unplugged the power and Monitor cable from PC,
Re-installed the PCI Card,
Re-connected Power to PC
Monitor cable to New PCI Card and rebooted the system.

It was a simple matter of waiting for Win xp to load and proceed with the Card drivers install. Alls great now - love that 256 MB dedicated DDR and GPU pulling load off my CPU!

I hope this helps!

by scot bernard

Hello, just want to share a similar experience with a mobo Intel D915PCY and a Sapphire Vapor X 6770 PCIe 2.1 Graphics Card.

When firt time installed the card the systen didn't boot at all, blank screen, no bios, no beeps.

Reinstalled the old PCIe Card, a 6600GT nVidia and made some tasks:

Upgraded BIOS to latest version. (until this point the problem still continued the same )

Then changed the following:
Video > First enable: PCIEG (PCIe Graphics) *auto by default
PCIe Settings > PCIE Link Retrain: GFX *disabled by default
PCIe Setting > Compliance Test Pattern: Enabled
PCIe Setting > Link Stability Algoritm: Enabled * disabled by default

After that last try the system boot just fine!

Hope this helps others with same configuration becuase the only aproximate solution I found was the one I'm responding on this thread.

Scot

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