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AutoCad Installation

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by glord

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While attempting to install AutoCAD 2002, I get an error titled "Internal Error 2381". This occurs during the Updating System session of the AutoCAD Mechanical 6 Setup. The process is Copying new files. The file listed is acspl15.dll. This error halts installation and prevents me from installing AC2002.
Additionally, we had this problem on the same workstation while trying to upgrade from 2000 to 2000i. Again in this instance we were prevented from upgrading.
Contacting our Reseller was useless, they could not find a solution.

3 replies

by smittyrt

I'm pretty sure I've seen this before. The best way to rid yourself of Acad errors during install is to be sure there are no other versions of Acad already on the machine. If you need two different versions, be sure to install them in seperate directories. Try this, use Add/Remove Programs from control panel and uninstall Acad if needed. After uninstalling the program remove the Autodesk directory and all of it's contents. Reboot the system and try the install again. If it doesn't work...you can try disabling any virus protection you have running. If you still can't get it to work...try upgrading your video card drivers...Acad is strange sometimes with video cards. Good luck!

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