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Bad video card?

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I've recently been having an issue with my video card, a Radeon x850 XT, that occurs while playing games. It's an intermittent problem that causes graphics corruption and then, eventually, loss of signal from the card to the monitor.

When I reboot, the graphics corruption persists, and the only workaround I've found thus far is to boot in safe mode, uninstall the drivers and then reinstall. This usually "fixes" the issue for a week or so, but inevitably it returns while playing any 3D-accelerated game. Sometimes I can play for hours without an issue but then come back a day or two later and encounter the problem a few minutes into a game.

I was ready to toss the video card and get a new one, but I'm just not positive that it's a hardware issue and not software related. I've gone through several Catalyst updates in the last few weeks and the problem occurs in all of them, including the latest 7.1 build.

See photos here:
http://img.photobucket.com/albums/v280/Gila-Man/glitch2.jpg

http://img.photobucket.com/albums/v280/Gila-Man/glitch.jpg

Any suggestions?

Other system specs:
Asus P5NSli
Pentium Core 2 Duo E6400
Sapphire Radeon x850 XT PCI-E
2 GB RAM
Windows XP SP2

10 replies

by thechas

The first thing I would do for any 3D graphics issue, is run DirectX Diagnostics.

Just type dxdiag into the Run box on the start menu and run all of the tests.

Correct any issues that present themselves.

Next, I would review and experiment with BIOS settings.

AGP aperture should be at least 2X video RAM, but not more than 1/2 of system RAM.

Make sure that the correct slot is selected as the first display adapter.

Then, 1 at a time, change the video BIOS cache and shadow settings to see if they impact your system stability.

If you have not done so already, download and install the latest Intel Chip-Set INF driver for the chip-set on your motherboard.

Likewise, download and install the latest DirectX 9C refresh from Microsoft.

Chas

by lynxspyder

DX diagnostics always reports no problems, and the D3D tests complete successfully with no problems.

I'll try the chipset drivers and a new DX 9 install first and then try monkeying with BIOS settings if/when the issue recurs.

Given the sporadic nature of the problem, it may take a few weeks to determine whether I've actually corrected the issue.

Thanks.

Ray

by mjd420nova

The only suspect would be th GPU, so spray a little freeze spray in the biggest chip on the video card not a lot, watch the screen and see if anything happens. What I suspect however would be the drivers. Dump the card and get an equivilent Nvidia card.

by bhatnagar_nitin9

Are you facing problem in playing 3D games only or anywhere anytime in your PC?
If this happens only during or after 3D games, I suggest you first go through the system requirements of that 3D game. Some games require special hardware accelerated video cards and cannot play in any card. Though, there are exceptions too in which case they can be played on some but are not recommended at all and might result into display crash like this.

If this is all okay, then another step may be optimizing your 3D hardware acceleration. Try optimizing this hardware acceleration by going into the video cards properties and adjusting the slider.
If still the problem persists, you better get the recommended 3D accelerated card for your game to play.

by bhatnagar_nitin9

Are you facing problem in playing 3D games only or anywhere anytime in your PC?
If this happens only during or after 3D games, I suggest you first go through the system requirements of that 3D game. Some games require special hardware accelerated video cards and cannot play in any card. Though, there are exceptions too in which case they can be played on some but are not recommended at all and might result into display crash like this.

If this is all okay, then another step may be optimizing your 3D hardware acceleration. Try optimizing this hardware acceleration by going into the video cards properties and adjusting the slider.
If still the problem persists, you better get the recommended 3D accelerated card for your game to play.

by bhatnagar_nitin9

Are you facing problem in playing 3D games only or anywhere anytime in your PC?
If this happens only during or after 3D games, I suggest you first go through the system requirements of that 3D game. Some games require special hardware accelerated video cards and cannot play in any card. Though, there are exceptions too in which case they can be played on some but are not recommended at all and might result into display crash like this.

If this is all okay, then another step may be optimizing your 3D hardware acceleration. Try optimizing this hardware acceleration by going into the video cards properties and adjusting the slider.
If still the problem persists, you better get the recommended 3D accelerated card for your game to play.

by jamesrl

I have the same card by the way, and its a great card.

In terms of ATI drivers, I use the alternate drivers from Omega - they use the same core drivers but different tools are built on top. www.omegadrivers.net

I know there have been issues in the past with removing the old ATI drivers, it is sometimes not clean. I believe there are uninstall tools out there because of problems with the uninstall.

Try the Omega drivers.

Know that the card does throw off alot of heat. I had similar issues when my card over heated (not a well ventilated case), but that process did not cause the driver to become corrupted.

James

by lynxspyder

Thanks. As a matter of fact, I downloaded the Omega drivers based on Catalyst 7.1 just yesterday and installed them. Today I grabbed a driver uninstall utility as well.

Sapphire tech support seems to think it's a defective card. I reckon they're going to have me return it for a replacement, but I want to try some other things first.

by dmiles

1)Check the Graphics card manufacturer site to update the drivers
2)Go to any gaming site to check for patches,there could be a problem with the game and card
Hope this Helps

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