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Bit Map Disk Caching

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The president of our company uses vpn to log in from home to his office desktop. The vpn works fine, however when he tries to log into his desktop the login times out the first time. He tries again and it goes through immediately. He then gets a Bit Map Disk Caching error. he reponds with ok and can continue working. Can you tell me what causes this error?

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by kevin.square

1st question is what is he using to remote login to the office desktop. I'm going to go with XP's RDP client. Google - bit map disk cache remote.
In the RDP options temporarily turn off bit map caching on the Options - Experience tab to see what happens.

The initial delay is likely name resolution. Add an entry to the local 'hosts' file on the remote to map machinename to ipaddress.

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