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Bitmap display issue

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by hospice_tech Jun 8, 2001 last reply Jun 11, 2001

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I have numerous Dell Inspiron 3800 laptops running Win98se with ATI rage mobility-m1 agp 2x[english] display adapters. On a few of these machines the only bitmaps that display as wallpaper are the windows system bmps. If I try to add a customized bmp, the only way I can have it show is if I enable active desktop. I have others that do not have the problem at all. Dell support was unable to give me any help except to say enable active desktop. I have looked closely at these systems and can't see any differece in settings. I welcome all suggestions.

5 replies

by 1stladytech Jun 8, 2001

I use this laptop, and the only thing that I would check is that these laptops actually came in two versions with that video card, one card has 8 meg of its own memory, and the other uses system memory. It may be that the laptops that will not display properly have the system shared memory and are set to use only 1 meg of ram to the video. By enabling active desktop, it can then use system resources to display the bmp. If this is the case, then the only way to do it is to turn on active desktop.
Hope this helps,

Vickie