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BLank Screen with Mouse Pointer Only

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3 replies

by annhebert

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I have a blank screen with only the mouse pointer. The mouse responses to movement but other then that I have nothing no menu, icons, start menu , task manger absoultly nothing. This all happens after the Xp Home splash screen. It doesn't matter what mode I load in it's all the same, nothing! I have only found the problem on win 2k not xp home. I don't have an install cd and need help.

3 replies

by rewrite

Is there anything that changed right before this started happening like software/os updates, new or changed hardware, configuration changes? Since you are seeing the mouse my only guess to start with is a display setting that has gone bad. You will probably have to have your cd or get one and do a repair installation.

Post back with more info.

Cheers.

RW

by wcp

Because the blank screen happens in every mode, I?d say your Windows got hosed.
I offer you two options.

1. This could be due to the HD that developed bad sectors in which some Windows files happen to be.
Do a HD diagnostic test. If it fails, replace the HD and clean install Windows. You can download a diagnostic utility from manufacturer?s website.

2. If you can boot to Safe Mode with Command Prompt, you may try System Restore to a date when everything worked fine.
http://tinyurl.com/i0w5

by i_s

Dear,
Did you scan your machine with antivirus software and remove some file from your machine when the antivirus prompted you to remove it?
did you configure the antivirus options to remove any infected files?
I think you lost necessary file (system file) from your operating system.

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