blue screen

In March we loaded a program calles E-file Cabinet. Basically it was a upgrade to the program that we had already been using. Unfortunatle despite the new features we have had nothing but problems. experencing memory dump stacks on the server. Wehave increased menmory and did some reconfiguring but nothing seems to have worked. Help iam getting deseperate. some of the error codes are 0x00000000, IRQL-NOT-OR-EQUAL-TOO