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Browsing Folders - Long Delay

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13 replies

by bill in dallas 1 view

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I have a fairly new installation of XP and I have applied SP2 running on a box with P4 3.2 and 1 gig RAM. This PC is part of a domain.

When I try to use Win Explorer to browse to a folder, it now takes about 20 - 30 seconds before it gives me the view of any particular folder.

If I were looking on a shared network drive, I would think it was a permissions issue or DNS issue, but that would not apply here since it is local.

Any ideas as to what is causing this delay in seeing the folders?

Thanks in advance,

Bill

13 replies

by sgt_shultz

how about turning off your real time virus scanning for a test? if that fixes it check this out at support.microsoft.com
Your computer may be slower after you install the MS03-013 security update (811493) package on a computer that is running Windows XP Service Pack 1 (SP1), or after you upgrade a Windows XP-based computer where the MS03-013 security update (811493) is already installed to Windows XP SP1. This problem is more likely to occur if you use some features of some third-party programs, such as antivirus programs. For example, this problem may occur if your antivirus program is configured to scan all files when you open them or run them. This process is sometimes namedreal-time scanning. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
819634 You may experience performance issues after you install the 811493 (MS03-013) security update

by bill in dallas

Turned off Auto Protect in Norton. Made no difference. Since I did not install MS03-013 and have installed SP2, the 811493 is not applicable. Thanks anyway. Anymore ideas?
Bill

by bfilmfan

Just as an additional note, I think that same question has been answered 4 times in the alst month Bill. Might want to do a search on Techrepublic here for answers on it.

by bill in dallas

I could only find 2 previous questions and they dealt with spyware and network connections. Spyware is not the issue. I regularly clean with both Spybot and Adaware. Since this is only happening on my local drive, I do not believe it is network related, but thanks anyway.

by bill in dallas

I could only find 2 previous questions and they dealt with spyware and network connections. Spyware is not the issue. I regularly clean with both Spybot and Adaware. Since this is only happening on my local drive, I do not believe it is network related, but thanks anyway.

by rindi1

Check the services in your administrative tools. Change the running status of your indexing service and look if browsing speed is faster now.

by p.j.hutchison

Do you have other network protocols installed? Such as IPX/SPX or Netbeui, if so, then having the wrong bind order can slow things down. You can change the bind order in Network Connections,
Advanced menu, Advanced Settings...
File and Print Sharing and Client for MS Networks should be using TCP/IP first and others switched off...

by bill in dallas

No other protocols installed. I wanted to check the bindings order but I cannot find the Advanced Menu | Advanced Settings | File and Print Sharing or Client for MS Networks area off of the Network Connections view. (may have to turn in my pocket protector because of this)

Maybe I am in a different view. I am logged in with Local Admin privileges.

Hmmm

by bill in dallas

No other protocols installed. I wanted to check the bindings order but I cannot find the Advanced Menu | Advanced Settings | File and Print Sharing or Client for MS Networks area off of the Network Connections view. (may have to turn in my pocket protector because of this)

Maybe I am in a different view. I am logged in with Local Admin privileges.

Hmmm

by rindi1

What I meant with changeing the running status of your indexing service was to turn it off if it was turned on and turn it on if it was turned off. Then Try to check if it makes any difference.

by bill in dallas

UPDATE:
While I appreciate all the suggestions, none have worked. I finally used MSCONFIG to narrow down the problem, thinking that it had to be something that was in conflict.

Through much trial and error, it appears that a program in the Roxio Easy Media Creator 7 called Drag to Disk is the culprit.

When I disabled drgtodsc.exe using MSConfig, the problem seemed to go away. If I enabled it, it reappeared. There is no KB article on this issue on the Roxio website, nor anywhere else that I can find. Lots of mentions of slow PC that have drgtodsc.exe in their Hijack This security logs but nobody mentions this as being the problem.

I have written Roxio and I'm waiting on a response.
Thanks again and I will keep this updated.
Bill

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