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Cable Modem with 13kb Upload?

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by whippingpost

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I have a customer with a Cox Internet cable service, all speed test show fine, but when they connect to a p2p or any other type of protocal to upload they only get 13kb, where all speed test show around 50kb upload. I tried hooking up to another computer and get the same 13kb upload. Both are running Win Xp but with differant settings, I think it must be with the ISP but they say all they can do is a speed test and a tracert and everything checks out ok, but try to upload pictures or an non copywrited material via ftp or other programs you only get 13kb upload. Any help would be great, I have heard ISPs are blocking ports to keep down p2p swapping, but this type of speed is nonsence. Thanks

2 replies

by eride

this is simple, im assuming that you want to download more than upload, this can only be achieved through a symmetric connection. option of a 'symmetric' connection (SHDSL). Whilst normal broadband connections allow data to be downloaded from the Internet faster than you can upload data, a 'symmetric' connection allows for both downloading and uploading at the same speed. and this is why your upload "stinks". if your upload speed on your cable modem were faster, yes it would upload like the speed you download. but with cox it is not. i hope this answers your question.

by sgt_shultz

any phone cables hooked up to box? sounds like phone line up and cable down? even at that 13k awful. noisy phone line?

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