Windows Forum

Ask something
Discussion Locked

Calling card dial up problem

0 helpful
5 replies

by vopro 1 view

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

I'm working with a Micron Transport LT laptop with Windows
2000 Pro on it. I'm attempting to set up a calling card
for dial up access to our network and have been
unsuccessful. When I set up the sequence for dialing the
card the system refuses to recognize the 30 second pause
that I have requested therefore it dials the 800# for the
card and then immediately puts in the PIN number without
waiting for the prompt to enter it. I couldn't locate any
known issues on the Knowledge Base. Has anyone ever
encountered this problem and if so were you able to fix it?
Thanks in advance for any help you can give me.

5 replies

by vopro

Windows 2000 is preconfigured with the spaces and commas which come in the form of a button that allows you to specify pause time. If I put in commas it converts them to seconds. Problem comes when it won't recognize the commas as pause time.

by stillatit

Check the modem manual. When the modem sees a comma in the dial string, it is supposed to pause the programmed amount of time (typically 3 seconds). Some modems allow you to program the pause time. You may want to add an appropriate command to the modem's initialization string.

By the way, unless you are using a very low rate calling card, you might want to get an 800 number for the dial-in and use that instead. Lightyearcom.com will give you a toll-free with about a 7 cent rate and no monthly charge. (I use them but am not otherwise connected with them.)

Good luck.

This discussion is closed to new replies.