Can you solve my BSOD issues (W7)? - TechRepublic
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November 29, 2011 at 06:36 PM
luketigers

Can you solve my BSOD issues (W7)?

by luketigers . Updated 14 years, 6 months ago

I reformatted my PC 3 weeks ago since then have had 4 sporadic BSOD. I didn’t think much of them individually since each occurrence seemed explainable. One from trying to install my Razer Naga Drivers (without having the right chipset drivers), one from playing in SWTOR Beta and a couple other similar type situations. Today I updated my WOW launcher for 4.3 and went to open Firefox and then blam, BSOD. Now it seems like an issue to resolve.

specs:
Windows 7 64bt
Intel Core2 Quad CPU Q6600 @ 2.4GHz
4GB RAM
ATI Radeon HD 3800 Series

Here is what my event manager reported…

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 30/11/2011 12:43:44 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: Crashlove-PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:



41
2
1
63
0
0x8000000000000002

11921


System
Crashlove-PC



278
0xfffffa800517a2d0
0xfffff880042c780c
0x0
0x2
false
0

I have my .dmp file zipped if it will help anyone wants to see it (can’t attach files).

I have tested my memory with Windows memory diagnostic and it came up clean. I do think too much memory is being used somehow though (Task Manager always has memory at or near 1/2 way (1.43GB or higher)).

Anything else I can provide to help let me know. My system is almost 3 years old now, I had no BSOD problems before the reformat.

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