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Cannot connect to a secure website.

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4 replies

by horrorshow247

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I had this problem with customer not being able to connect to our website. He was running Vista and I told him that was his first problem. Long story short I had him add the website to the trusted websites. This fixed it with no problem.

Now I am having the same problem with a MAC. It the fix just like the one for windows?

4 replies

by nepenthe0

I am not familiar with the Safari browser. Both IE and Firefox have an [i]advanced[/i] tab which allows the user to selectively enable or disable encryption (SSL = Secure Socket Layer). Without encryption enabled, you cannot connect to a secure site.

Rick/Portland, OR

by horrorshow247

I have done that on the widoows one. That was already enabled. The only thing that worked was adding the site to the secure sites. I guess my question is, are Macs set up the same way. Because if I have that problem again with a Mac, I am kinda lost on where to go, when I am on the phone with someone.

by thumbsup2

If not, all browsers with any kind of security enabled will have problems connecting to the site. In IE7 (which is what is on Vista), those security settings are turned on by default.

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