Cannot Install Hardware Brother Printer - TechRepublic
General discussion
January 25, 2006 at 11:07 AM
kkeller7540

Cannot Install Hardware Brother Printer

by kkeller7540 . Updated 20 years, 5 months ago

I have a Dell Dimension 4500S with XP Pro operating system. Tried to install Brother HL-5240 printer using both a parallel and USB cables. I used the printer wizard on the CD that came with the printer. Went thru everything successfully, then got error message “Cannot install this hardware. An error occurred during the installation of the Device. Cannot create a file when that file already exists.” I had also tried installing an HP printer to this same machine and got same message. Any help will be GREATLY appreciated as HP tech support couldn’t help and I gave up after an hour holding for Brother tech support. Thank you!

This discussion is locked

All Comments